Archive for the ‘tv’ tag
This post originally appeared on MediaPost and we are pleased to be able to share it with you here!
Some of the most popular social media accounts belong to entertainment brands — celebrities, TV shows, movies, entertainment media — the list goes on. These brands have built up large, loyal followings by sharing lots of great content on social media. These brands resonate well on visually focused channels like Instagram, Tumblr and Snapchat, and on social hubs like Facebook and Twitter.
What can we learn from these successes? How can other entertainment marketers better engage fans on social media? Luckily, entertainment brands have plenty of engaging, social-ready content at their fingertips; it’s just a matter of figuring out what to share and how. If you’re working with an entertainment brand, here are three ways to more deeply engage with your fans on social media.
Provide sneak peeks for your fans
Give your followers something extra or early. Reward their loyalty by sharing content earlier on your social channels than anywhere else. Some brands post new trailers first on social channels. Others send a secret password to share new content with lucky contest winners before sharing it publicly. No matter how you decide to do it, giving your social audiences early access to new content is a great way to reward followers (and get new ones).
Sony Pictures’ Goosebumps movie recently encouraged fans to tweet to unlock a new trailer. When fans posted enough tweets to hit a volume threshold, Sony released a new full-length trailer for the movie. It was a great way to get fans excited about the film and spread the word across Twitter.
— Goosebumps (@GoosebumpsMovie) July 8, 2015
Make the most of your content exhaust
Content exhaust is anything that’s left over after a project is finished, all the extra content that’s created and discarded as you work on polishing the final product. That can be outtakes, behind the scenes stories, images from the cutting room floor, backstage video, pre-Photoshop photos, and more. What may seem mundane to those involved in a production can be extremely interesting to fans who don’t experience the entertainment business every day. Inviting your fans behind the scenes makes them feel more connected and invested in your project. And on social media, it’s completely acceptable to share less polished content, particularly on channels like Snapchat. Just because something is public doesn’t mean it has to be perfect, so don’t feel like everything you share has to have the same production values as the show or movie itself. Use the content exhaust you’re already creating to your advantage.
ABC Family does a wonderful job with Pretty Little Liars. Across the “PLL” social accounts, they’re constantly posting pictures of the cast goofing around together, attending red carpet events, even posing with signs about fans. This kind of content rewards fans for following and makes them feel included in how the show is made.
Go beyond the story on screen
Fans of a show or movie will want to go deeper into the story, beyond what can be shown on screen. Use social media to provide more information for them. You could share extended scenes, deeper dives into a back story, more information about real-life events that influence a story, interviews with writers and directors — anything that extends the story beyond the main screen. The more information you provide about a story, the more invested the audience will be in its outcome. A lot of fans will try to piece together this information on their own, so provide some help or participate in the conversation when you can.
True Detective on HBO does this very well. The show’s story is full of mystery already, and every week fans discuss possible clues and conspiracies across social media. On Instagram, the show shares images and short videos through the season to encourage this conversation. They could take further advantage of this by sharing more information from the show’s writer about the unusual real-life events and locations that inspire the storyline.
A video posted by True Detective (@truedetective) on
Want to measure the impact of your social media content? Take a look at all the analytics we offer at Union Metrics.
We’re three episodes into the fourth season of Game of Thrones on HBO and the talk has certainly not died down since the premiere and just keeps growing: 845.5k tweets have been posted from 420.7k contributors for a unique reach of 141.7 million users, all around the show and its latest season, since April 6th. (That’s 500k+ more tweets, 20ok+ more contributors and nearly 30 million more unique accounts reached since our last post!)
While actress Sophie Turner’s tweet is still in the top three most retweeted around the show’s conversation, the announcement of being renewed for two more seasons from the show’s official account has taken the number one spot with over 12k retweets:
— Game Of Thrones (@GameOfThrones) April 8, 2014
Followed closely by another of the show’s official tweets:
— Game Of Thrones (@GameOfThrones) April 8, 2014
Top tags continue to be those promoted and supported by the show’s brand (and they now include #purplewedding for events from the second episode) and the show’s Twitter account is the top contributor to the conversation, followed closely by entertainment brands- @peoplemag, @RollingStone, and @MTVnews - supporting and spreading GoT talk to interested fans and followers. These accounts share a mix of show recaps, behind-the-scenes interviews with cast members, and even some fan RTs; all great supporting materials to HBO’s own Game of Thrones Viewer’s Guide.
HBO’s heavy involvement in the show’s fandom online illustrates the balance brands need to strike in social television: Give the people what they want in terms of special, behind-the-scenes access and places to discuss the show and characters that they love, and work to add to the conversation with hashtags and resources without dominating it. HBO is nailing it.
The fourth season of Game of Thrones premiere on HBO last night, and Twitter was more than ready for it. Starting Friday, April 2nd and leading up to Sunday night’s premiere 344.3k tweets came from 206.8k contributors, for a unique reach of 112.1M Twitter users, all around Game of Thrones.
The most retweeted tweet came from the actress who plays Sansa Stark on the show, Sophie Turner:
Today is the day #GoTSeason4
— Sophie Turner (@SophieT) April 6, 2014
With over 3k retweets and 2k favorites, this tweet was followed closely by one from the official show Twitter account, reminding us all that the next installment is only a week away:
— Game Of Thrones (@GameOfThrones) April 7, 2014
Shows and actors getting more involved in the social conversations around their work is an important trend in social television, and the engagement from fans and followers shows it’s a smart move. Fans feel like they’re getting special access to their favorite shows and actors, and official accounts know what the ongoing conversation around their brand is. It’s hard to be surprised by a “sudden” turn in viewer sentiment if you’ve been part of the conversation all along.
HBO clearly knows this, and the top hashtags were all official hashtags supported and promoted by the brand:
The last hashtag leads to an in-depth behind-the-scenes section of HBO’s site, designed to help viewers understand the complex array of characters, relationships, and more behind the show, up to the current season.
Smart move to refresh viewers new and old alike and keep them engaged as season 4 rolls on.
The 71st Annual Golden Globes aired last night, and we were there as usual in conjunction with mhCarter Consulting and the Hollywood Foreign Press Association to help out on the red carpet and keep track of the social conversation. (Those of us at home did it with our shoes off and our beverage of choice in hand, just like Emma Thompson.)
During the 3-hour show there were 1.59 million tweets, and the awards predictions, red carpet fashion reviews, and general commentary brought the total up to 2.59 million over the course of the entire day. 875k Twitter users generated these tweets, reaching 296.4 million people overall– its biggest year on Twitter yet!
Actor Aaron Paul from Breaking Bad tweeted the most retweeted tweet of the night, with 30k retweets and 530 replies:
Breaking Bad for the win bitches!! Yeah Mr. White! Yeah science! #GoldenGlobes
— Aaron Paul (@aaronpaul_8) January 12, 2014
The most retweeted tweet from the official @GoldenGlobes Twitter account was a photo of actress Jennifer Lawrence on the red carpet, and it earned 3800 retweets and 550 replies:
— Golden Globe Awards (@goldenglobes) January 13, 2014
Further proof that the Internet still loves Our Lady JLaw (even at the moments when she’s not sneaking up on Taylor Swift).
How does this compare to last year?
The 2013 Golden Globes saw 1.7 million tweets from 598.5k contributors, reaching 184.8 million people and earning 8.1 billion impressions. This means tweets increased more than 1.5x this year over last year, with nearly 300k more contributors reaching over 100 million more people and doubling in total impressions.
We have to say, we’re looking forward to what the 2015 Golden Globes bring us under the returning helm of hosts Tina Fey and Amy Poehler.
It’s Friday, so that means it’s time for This Week in Social Analytics and our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments!
4-in-5 Americans multitask while watching TV [from Marketing Charts]
“Significant numbers of consumers around the world are indeed using their mobile devices to discuss TV programs on social networks as they watch them, even if Americans appear to be behind the curve in that regard.”
“What will it take to build emotive-and-empathic data experiences? Less data science and more data art — which, in other words, means that data wranglers have to develop correlations between data much like the human brain finds context. It is actually not about building the fanciest machine, but instead about the ability to ask the human questions. It is not about just being data informed, but being data aware and data intelligent.”
5 Digital Marketing Insights from a New Gartner Study [from Social Media Today; written by Chris Horton]
“When asked which three digital marketing activities are most important to their success, the marketers surveyed listed a corporate website, digital advertising, and a presence on social media.”
Link to Gartner study here.
“GLOBAL TIME SPENT: Digital is 57% of daily media time. Social 48% of online.”
People Try to Put us D-down, Talkin’ ‘Bout Your Reputation – Part 2: Understanding and Acting on What You’ve Discovered [from Social Media Explorer; written by Jim Berkowitz]
Understand and act on what you’ve discovered from listening, as discussed in Part 1 on this topic.
The Definitive Guide to Online Reputation Management [from the KISSMetrics blog; written by Daniele Virgillito]
An outline of the concepts and steps involved in monitoring your reputation online.
Up next in our series of posts about what Twitter can tell us about new fall TV is an analysis of the most recent show to premiere, ABC’s Once Upon a Time. What did Twitter think of ABC’s new fairy tale drama? Let’s find out!
One of the last shows to premiere this fall season, Once Upon a Time aired for the first time on Sunday. Its premiere episode got really great ratings, garnering 12.8 million viewers and scoring a 3.9 rating in the desired 18-49 demo. To put that in context, TV|Line writes:
Once‘s tallies represent almost double what Extreme Makeover: Home Edition last did in the Sundays-at-8 slot. In fact, it’s ABC’s biggest audience in the time period with regular programming since March 2008 and its best 18-49 performance there in three years.
So, according to traditional TV audience ratings, the premiere of Once Upon a Time was a huge success for ABC. But what did the Twitterverse think? Were the Twitter ratings as high as the Nielsen ratings?
On Sunday, October 23, 2011 (the day of the first episode’s premier), 14,353 tweets about the show from 12,033 different people generated a reach of 6.55 million. Those are terrific numbers, with lots and lots of unique contributors, a healthy tweet volume, and an impressive reach. For comparison, here are the numbers for the premieres of two similar ABC shows (all three are hour-long dramas).
While Pan Am generated nearly twice as many tweets as Once Upon a Time on its first day, those tweets were posted by a smaller group of people and generated a much smaller reach. Revenge, which has already been picked up for a full season on ABC, generated fewer tweets, but had a very large reach. The size of both the contributor pool and the audience for those contributors’ tweets (as measured by reach) can tell us a great deal about a show’s popularity, particularly if we watch how these metrics trend over time. Take these graphs for recent tweets about ABC’s Pan Am and Revenge, showing tweets from 9/14 through 10/22, encompassing the first five episodes of both shows.
The spiky green graph represents tweet volume by day for each show, with large spikes on the day the show airs on television. The blue area represents weekly reach for each show. While the scales for the two shows differ, you can see a steady and alarming decline in both reach and tweet volume for Pan Am, after some initial interest during the first two shows. In contrast, Revenge seems to be picking up steam recently and is settling in to a solid pattern. (Note that reach plummets for both graphs on the right because the current week has just started, so weekly reach data is incomplete.)
But back to Once Upon a Time. Sure, the metrics for its first show look good, but what do the tweets about it actually say? Here are a few of the most-retweeted tweets.
Generally, most tweets with any opinion included a similar positive sentiment. It’s still very, very early – the show only premiered yesterday – but these tweets are definitely a good start. And of course, not everyone loved the show. Below are a few examples of less-than-glowing reviews. But even most of the popular negative sentiment tweets weren’t really all that negative, which is certainly a good sign (compare that to tweets about the now-canceled Playboy Club, which saw lots of highly negative tweets).
So, we’ll keep an eye on this show as it finds its footing in ABC’s Sunday night lineup. It’s still way too early to decide if this show will eventually get the axe or not, but based on early reactions, I predict that ABC will keep it around, at least for now (and based on that graph above, it’s probably safe to bet that Pan Am will be canceled soon). We’ll see how both shows do over the next few weeks.
Did you watch Once Upon a Time? What did you think?
By now you’ve probably seen one of our posts about this season’s new fall TV shows. For a few weeks, we’ve been using TweetReach to track tweets about all 25 new shows (we’re down to 22 now), and using the tweets to try to predict which ones will be canceled. And we thought it would be fun to bring a guest blogger who knows even more about TV than we do to help make predictions.
So, welcome Adam Rucker to the TweetReach blog! Adam’s been blogging and making videos about TV and pop culture for a long time. He’s even appeared on TV a few times. Here on our blog, Adam will sharing some of his – and Twitter’s – thoughts on new fall shows. And if you like what you see here, you can find Adam on Twitter at @ruckermore, on his YouTube channel, and on his blog.
This week, Adam takes on FOX’s new show, Terra Nova. Will it be canceled? Let’s see what Adam thinks!
One of the biggest bets of the fall season is the one FOX took on its new sci-fi series Terra Nova. The show, which begins in the year 2149, stars Jason O’Mara as the head of a family that travels 75 million years into the past to live amongst the dinosaurs in “Terra Nova.”
The premise of the show is exciting in nature: super director Steven Spielberg produces the time-traveling mix of Lost, Jurassic Park, and Avatar. It’s also the most expensive new show in production this year with a pilot that cost a rumored $20 million to create and subsequent episodes that cost around $4 million each.
Unlike most shows, FOX ordered 13 episodes of Terra Nova when the original pilot was greenlit, meaning it’s unlikely that FOX will pull the plug on the show before it shows all the episodes it’s already paid for. Still, it is the viewer response to these episodes that will determine if FOX decides to continue pouring money into its investment or fill Terra Nova’s valuable Monday night time slot with another spinoff of Hell’s Kitchen starring Gordon Ramsay.
So what is the Twitter world saying about the big budget drama? In its first week on the air, Terra Nova generated nearly 90,000 tweets from more than 50,000 contributors reaching about 18.2 million people, which is nearly 10 million more than reached the recently cancelled Playboy Club (12K tweets from 9K contributors, with a reach of 8.6 million). Interestingly, the several weeks since the premiere haven’t generated much more attention for the show. In total, 111,000 tweets have reached 20.7 million pairs of eyes. But the attention doesn’t mean anything if it’s bad attention.
A look at the top four highest exposure tweets includes three from Entertainment Weekly linking to articles on the show, but number four is a simple review from English television host, Jonathan Ross:
This tweet was retweeted 111 times, reaching even further beyond @wossy’s own 1.2 million followers.
A tweet by E!’s television critic, Kristin Dos Santos, mocking the show’s inferiority to one of her favorites, Lost, reached her 73,000 followers and was retweeted 28 times.
Personally, I wasn’t a huge fan of the show either. Despite the big bucks spent on production, it came off as cheap and even cheesy in some parts.
But to be fair, not all of the Twitterverse had bad things to say about the show. Drew Carey’s positive review went out to his 627,000 followers and gained a spot as one of the highest exposure tweets about the show.
But what does it all mean anyway? For an expensive show like Terra Nova, my guess is a lot. A thumbs up or thumbs down from any one of these influential tweeters could very easily result in the loss or gain of hundreds of thousands (or in some cases, millions) of viewers. While various reports show that Terra Nova’s ratings have been “respectable,” there’s no getting around the fact that it is up against some stiff competition, including ABC’s ratings behemoth, Dancing with the Stars.
It just depends on what FOX executives are looking for. The network recently picked up its new comedy series, New Girl starring Zooey Deschanel, for a full season. While the budget of this good-natured, apartment-based comedy is probably a tenth of Terra Nova’s (and also generated far fewer tweets and tweeters), New Girl has reached nearly two million more Twitter users during its time on the air.
There’s still time for Terra Nova (at least 10 more episodes), but my guess is that, unless it gains a devoted following (quickly), FOX is going to stop paying the bills and its 13th episode will probably be its last.
Do you think Terra Nova is headed for extinction? Leave your thoughts in the comments!
This week, NBC announced that it’s canceling both The Playboy Club and Free Agents. So, our question is, did the tweet numbers predict this? The answer is a resounding yes in the case of Free Agents, but in the case of The Playboy Club, the answer is slightly less obvious.
In its first week on the air, The Playboy Club garnered more than 12K tweets from 9K contributors, generating a reach of more than 8.6 million. And during the last three weeks, there have been more than 36K tweets posted about the show. These are not insignificant numbers; The Playboy Club consistently fell in the middle of our rankings based on volume, reach and contributors. But the picture looks less rosy when we dig into some of the tweets about the show and who’s posting them.
@HughHefner and other Playboy-affiliated accounts drove much of the conversation about the show. Hefner tweeted 30 times in three weeks about it, generating 22% of all tweet impressions about The Playboy Club. Other popular tweets called The Playboy Club a poor imitation of Mad Men and made jokes about not watching it. More than 8K tweets were posted the day the show was canceled, making it the highest volume day so far for the show. That’s probably not a good sign – more people talked about the show being canceled than the show’s premiere.
As for Free Agents, it was one of the three shows we discussed last week as a sure bet for early cancellation. It didn’t receive much attention on Twitter, only generating 8,900 total tweets over three weeks. And the little conversation it did spark was pretty lukewarm – no one seemed to love it and no one seemed to hate it – and even the cast seemed to sense the show would be canceled. Here’s a tweet from the show’s leading actor, @HankAzaria:
So, really, no surprises there. And now we wonder, what show will be canceled next? Will it be FOX’s big and boring Terra Nova? Some of the quieter CBS shows like A Gifted Man or Unforgettable? Or will it be one of CW’s relative duds like H8R or Ringer? We’ll know soon, and we’ll keep you posted.