TweetReach Blog

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TweetReach holiday hours

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The TweetReach support team will be around to answer all of your questions throughout the final weeks of 2011. However, please allow us a little extra time to return your inquiries on the following days, as we may be stuffing our faces with holiday treats and spending time with our families.

Thursday, December 22 – Sunday, December 25

During this time, we will return all urgent requests as soon as possible and non-urgent requests within 24-36 hours. As always, you can get in touch with us in many ways, but the best way to reach us over the holiday is via email.

Happy holidays!

Written by admin

December 15th, 2011 at 12:34 pm

Posted in News

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TweetReach Thanksgiving support hours

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The TweetReach support team will be around to answer all of your questions throughout the Thanksgiving holiday. However, please allow us a little extra time to return your calls and emails on Thursday, November 24 and Friday, November 25, as we’re likely to be stuffing our faces with turkey and cranberry sauce (or sleeping off our resulting tryptophan comas).

During this time, we will return all urgent requests as soon as possible and non-urgent requests within 24 hours. As always, you can get in touch with us in many ways, but email is the best way to reach us over the holiday (aren’t smartphones great?).

Happy Thanksgiving!

Written by Jenn D

November 23rd, 2011 at 2:41 pm

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TweetReach support hours from March 10-15

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Most of the TweetReach team will be attending the South by Southwest Interactive conference in Austin, Texas over the next few days. So please allow us a little extra time to return your calls and emails on the following dates:

Thursday, March 10 – Tuesday, March 15

On these days, our support staff will return all non-urgent requests within 24-36 hours and urgent requests as soon as possible. As always, there are several ways to get your questions answered:

And if you happen to be at SXSW this year, let’s meet up! Find us through our @tweetreachapp Twitter account or message Hayes or Jenn directly.

Written by Jenn D

March 10th, 2011 at 10:00 am

Posted in Help,News

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TweetReach 2010 holiday support hours

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The TweetReach support elves will be around to answer all of your questions during the month of December. However, please allow them a little extra time to return your calls and emails on the following dates, as they might be stuffing themselves with holiday treats.

Friday, December 17 – Sunday, December 19
Friday, December 24 - Sunday, December 26
Friday, December 31 – Sunday, January 2

On these days, the elves will return all non-urgent requests within 24-36 hours and urgent requests as soon as possible. As always, you can get in touch with us in many ways:

Happy Holidays!

Written by admin

December 15th, 2010 at 4:40 pm

Posted in News

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Got Questions About TweetReach?

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We’ve created a set of help forums to explain how TweetReach works.

There are resources to help you get started with TweetReach, answers to some of our more frequently asked questions, in-depth explanations of TweetReach and the report components, and new feature announcements.

If you have other questions that aren’t answered in the help forums, just let us know! Leave a comment here or in the forums.

Written by Jenn D

April 2nd, 2010 at 9:49 pm

Posted in Help

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