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The Week in Social Analytics #155

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It’s Friday and that means it’s time for This Week in Social Analytics with our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook

On content strategy, content marketing, and storytelling. 

Content Strategy vs. Content Marketing: How to Get Buy-in From Decision Makers [from Business2Community; written by Michael Riley]

“Showing hard numbers will motivate any decision maker. You need to find ways to track how any “costs” can be tied to revenue growth. It helps to use technology and systems for keeping track of all the data.

The key three factors to track are:

  1. How much is a new customer worth to the business. LTV – Lifetime Value
  2. What converted them into a paying customer. CTA – Call to Action
  3. How much it cost to get them into that funnel. CAC – Customer Acquisition Cost

If the CAC is lower than the LTV, then your efforts are profitable and should be scaled up. It should just be common sense, and an easy decision to make, when done right.”

How to Execute a Carefully Thought-out Content Plan [from Spin Sucks; written by Nathan Ellering]

An in-depth guide on actually executing on that content plan you worked so hard to get buy-in for.

Storytelling In A Data-Driven, Cross-Device Era [from Marketing Land; written by James Green]

“Marketers should build stories that reach people with the information that matters to them wherever they engage — across different channels and devices.”

Platform-specific tips. 

5 Ways Brands Are Using Tumblr to Stand Out [from Entrepreneur; written by Nate Birt]

“Tumblr takes a blog-plus-the-kitchen-sink approach to storytelling, meaning brands have the flexibility to create their own template and engage with fans in ways that best suit their mission. As the fastest-growing network of 2014, Tumblr and its 420 million users deserve a second look. (Note for your sales team: Tumblr users have higher median incomes than those of Pinterest or Twitter users.)

Pepsi

10 practical Vine and Instagram video tips for brands [from Econsultancy; written by Christopher Ratcliff]

The most popular Vines from everyday users are just completely lo-fi, easy to make, and cost no money whatsoever. For brands it’s a good idea to do the same thing.

All the best Vines have a sense that they can be made by anyone, no matter what budget or skill level.”

As for Instagram:

Instagram is less aesthetically forgiving then Vine. Instagram users expect a slightly higher quality video and image than on Vine. But it’s also easier to make your videos look good.”

Emphasis original.

Video content marketing. 

Seven video marketing lessons learnt from #ThisGirlCan [from Econsultancy; written by Christopher Ratcliff]

“Lesson six: enjoy and share the response

In a surprising development, women starting making their own This Girl Can videos and sending them to Sport England, showing how inspired they were by the campaign.

These were then shared by the campaign team, which helped make a stronger community and strengthen the core message.”

Written by Sarah

May 22nd, 2015 at 9:15 am

The Week in Social Analytics #154

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It’s Friday and that means it’s time for This Week in Social Analytics with our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook

On content marketing.

5 Dangerous Content Marketing Myths You Need to Know [from Business2Community; written by Carrie Dagenhard]

“. . .while believing the above myths can certainly put you in a bind, believing misinformation about content marketing can cost your company a large chunk of your marketing budget—and plenty of potential leads.

Emphasis original.

10 Things I Learned About Content Creation From 100 Episodes Of Podcasting [from Web.Search.Social; written by Carol Lynn Rivera]

“If you approach your content as a journey – not as a blog post or a video or a podcast – then you’ll be able to learn, grow and evolve and that will always help you improve.”

Who Needs Words When You Have Emojis? [from eMarketer; written by staff]

“Instagram has jumped on the bandwagon, recently announcing that it would allow people to include emojis in hashtags. This makes sense, since nearly half of the comments and captions on the social network now contain the images, Instagram reported.”

emoji frequency

On video content marketing. 

What’s A Video View? On Facebook, Only 3 Seconds Vs. 30 At YouTube [from MarketingLand; written by Martin Beck]

“We surveyed all the major social video platforms to see what counts as a view. For Facebook and Instagram, viewing only 3 seconds of a video of any length is considered a view. For YouTube, it’s “around” 30 seconds, the service tells us. In all those cases, the overall length of a video isn’t factored in.”

Important things for your measurement purposes.

Marketing Videos Don’t Have to Cost a Fortune [from Spin Sucks; written by Tony Gnau]

“If you know you’re going to produce three marketing videos over the course of a campaign, ask your producer if they’d be willing to apply a bulk discount for bundling all three into a single contract.”

 

Written by Sarah

May 15th, 2015 at 8:33 am

The Week in Social Analytics #153

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It’s Friday and that means it’s time for This Week in Social Analytics with our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook

On content 

The Art of Finding Your Voice With Your Social Media Content [from Mack Collier]

“While I do think it’s more about giving yourself permission to share your voice versus finding it, I do think that writing consistently helps you to refine your voice.”

The #1 Reason Why Most Content Stinks And What You Can Do About It [from Pushing Social; written by Stan Smith]

Ugh. Reader surveys, right? But:

“You have two options.

  1. Guess. Playing content marketing strategy hop-scotch is easier but wastes time and cash.
  2. Know. Ask your readers want they want and see if you are meeting their need. Takes longer. Is a bit hard on the ego but the smart way to move forward.”

How to Turn Data Into Content Ideas (and Avoid Content Marketing Flops) [from Social Media Today; written by Victoria Hoffman]

“Even the best ideas are backed by some sort of data. If you’re going to be investing time and resources into creating content, you should want to make sure that it’s going to resonate with your audience and help you achieve your content marketing goals.”

Internal Content Curation: What Most Marketers Miss [from Heidi Cohen]

Plus 10 steps to maximize your internal content curation. But wait, what is internal content curation?

Internal content curation is defined as giving new life to content that you’ve already produced and published. It has one or more of the following 3 attributes.

  • Makes content contextually relevant on one or more new platforms through the use of new headlines, images and/or excerpts.
  • Extends content into a new format by re-imagining or repackaging it.
  • Targets new audiences through distribution on new media entities and/or repromotion on the same platforms.”

Emphasis original.

On social media marketing 

Everything Marketers Want To Know About Social Media Marketing But Are Too Afraid To Ask [from Marketing Land; written by Sahil Jain]

Check out “the top questions asked by marketers at a recent social media event, along with the expert panelists’ answers.”

8 Top Instagram Accounts Marketers Need To Keep Their Eye On [from Jeff Bullas]

Don’t know who to follow in the marketing space on Instagram? Here are a few suggestions to get started. (We also humbly submit ourselves over at Union Metrics.)

Written by Sarah

May 8th, 2015 at 8:33 am

5 tips for visual branding in video on social media

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Still not recommended for your video content strategy. Image via Alexandre van de sande on Flickr; used with Creative Commons license

The rising popularity of video across social media means you’re probably doing more of it and you want to be sure your videos are as recognizable to your brand as the rest of your content is.

Designing a cohesive visual style is a lot like finding your voice in writing; it might vary a bit in tone across platforms depending on the audience you’re writing to in each place, but overall you want people to be able to recognize when it’s you. With that in mind, here are some tips for realizing a cohesive visual brand across social media channels.

1. Do your research.

Who’s your competition and what themes stand out from their visual branding? What about brands or personal brands you admire? Take a look at a few accounts and take notes on what you like about their styles- intentional or not- and think about how to apply it to your own.

2. Consider your resources.

Some of the things you identified in the previous point might be impossible if you’ve got a team of just yourself and $0 in the budget, but that doesn’t mean you can’t still tie things together. It can be as simple as choosing a few visual cues to repeat or finding a design overlay that matches your branding. See the next point for more on this.

3. Decide on a common element.

Will it be the same host in your videos every time, either by face or voice? Different hosts, but a carefully chosen background? (Like John Green’s salon on the Mental Floss YouTube channel; a very identifiable background despite different hosts.) The same filter used in post-processing along with your logo? Find a common thread that will tie your work together when someone is looking at your video content as a whole, and that makes it easily recognizable out in the wilds of the Internet.

4. Consider what you’ve already created.

If older video content (say your Vine account or first run at a YouTube channel) has low engagement and doesn’t match the new style you have in mind, you can consider editing your account page and/or removing pieces from the resources page on your website altogether and starting fresh. Otherwise on a more casual platform like Instagram you can show how your brand has evolved, visually and otherwise, over time. That highlights the authenticity to your work that can’t be manually produced.

5. Test, measure, test, repeat.

The advice we’ll almost always give: Decide what your goals are for the videos on each platform you’re going to tackle, then measure and plan new content going forward based on what’s working. Test new approaches you can think of, measure those, repeat.

Last but never least? Have fun with it. Your audience will be able to tell.

Image via Alexandre van de sande on Flickr; used with Creative Commons license.

Written by Sarah

May 5th, 2015 at 9:11 am

A social video guide for brands

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Putting a first generation iPod on a really old television is not a recommended video hosting platform. Image via Alexandre van de sande on Flickr; used with Creative Commons license.

Still not recommended. Image via Alexandre van de sande on Flickr; used with Creative Commons license.

So you want to get into video content marketing.

Those who are excellent at video content marketing make it look easy, leaving the uninitiated with high hopes and a crushing sense of reality once they start researching the work that goes into a well-executed and branded piece of video content. Should you be live-streaming? On Meerkat, or on Periscope? Should you be on both? What about Google Hangouts, is anyone still doing those? All the kids are on Snapchat, right? What about the more established longer-form video platforms like YouTube and Vimeo? Or Vine? And what about the social media platforms that have a video option, like Instagram and now Facebook? It can all be a little overwhelming. Let’s break it down, so you can figure out which social video platforms are right for your brand, based on your resources and goals.

First things first: What does each platform do?

Live-streaming platforms:

  • Meerkat: A live-streaming app where footage is not accessible later. Twitter pulled their official card access after launching their competing acquisition, Periscope, leaving some to speculate on Meerkat’s eventual fate.
  • Periscope: Owned by Twitter, it’s a live-streaming app with videos you can replay later. There’s a private broadcast option as well. (For a more in-depth comparison of Meerkat and Periscope, read this.)
  • Google Hangouts: Face-to-face video conversation where your broadcast is automatically recorded and uploaded to YouTube after you’re finished.

Prerecorded video platforms:

  • Vine: 6 seconds of glory, but recent research shows you only get about 3 to catch your audience’s attention, so don’t rule it out for length.
  • Instagram: Videos on Instagram are limited to 15 seconds, giving you a lot more creative room than on Vine.
  • Snapchat: Send quick snaps in video or photo form, or build bigger and longer stories using both; stories expire in 24hrs whereas snaps last for the duration set by the sender (up to 10 seconds). Recipients can replay one snap a day and they can save snaps by taking a screenshot, but it tells the sender you did so.
  • Facebook video: Facebook has recently launched their own native videos, which autoplay on the site (and the same 3-seconds-to-catch-your-audience’s-attention rule stands) but without volume. Another recent update has made their videos embeddable on other sites.
  • YouTube: The granddaddy of video, they’ve been moving into the original content space as more and more of the younger generation move away from traditional TV (and even admire YouTube personalities over celebs). YouTube offers a lot of tools for building your audience, advertising, and being part of the Google family makes it good choice for SEO rankings.
  • Vimeo: Another option for brands producing high-quality video is Vimeo, which gives you branded players and the ability to embed elsewhere as on YouTube. Here are Vimeo’s brand guidelines.

So what is each platform best for?

As more users adapt to these newer platforms and shift with changes on the established ones, they’ll come up with new and creative ways to use them. In the meantime, here are some ideas for how you can use each platform based on what we’ve seen in the wild. Choose according to your brand’s goals, the type of content you’ll be producing with the resources you have available, and first and foremost, where your audience is. Live-streaming

  • Meerkat: Livestream an event that’s part of a series to get people interested in coming next time- a conference series, or an interview with a well-known expert in your industry- but they have to buy a ticket to the next one or catch the stream in time. If an element of exclusivity works well with your brand’s audience, then this might be the best approach for you.
  • Periscope: Livestream a speech or presentation to increase your audience. Share the playback to your established audience that might have missed it, and be sure to watch it yourself to help you tweak your delivery for next time.
  • Google Hangouts: Google Hangouts function best for meetings and the recordings are often best suited for internal use or transcribing an interview. However, long pieces can be edited down into a summary and other usable pieces. It’s not a bad idea to start with longform content and repurpose it across other platforms, given you have the time and resources to do so.

Pre-recorded video 

  • Vine: Got a clever way to show a how-to or answer a question? Vine’s for you. (Econsultancy does a monthly roudup with great brand examples on Vine.)
  • Instagram: For creative that’s a little longer than 6 seconds that you want to fit into your overall visual brand, there’s Instagram. Post a clip from longer content, as mentioned above, share tips and tricks, or even produce a series of short videos like Gap did for their spring campaign.
  • Snapchat: If your target audience is young, then sending fun behind-the-scenes Snapchat stories is a great move embraced by a lot of the brands currently on the platform. Here are some other creative ways brands are using the platform, from Convince & Convert.
  • Facebook video: If your audience is dedicated to Facebook, you might want to consider making this your video content hub. If you’re already invested in YouTube, you can repurpose content from your channel for Facebook or experiment with Facebook-exclusive content. Here’s a great example of shifting strategy from PopSugar on Digiday.
  • YouTube: Your video hub- create a dedicated brand channel from which you can spin off side-channels, if that makes sense for your content strategy, brand, and resources- from which you can repurpose content into smaller, shorter videos for all the above, aforementioned networks.
  • Vimeo: ReelSEO has a great breakdown of the differences between YouTube and Vimeo for brands, depending on what your priorities are. If you’ve got the resources, consider optimizing videos for both.

What else should I know?

It’s probably worth mentioning the biggest con in live-streaming video: Not everyone is a natural in front of the camera and with the lack of editing available when you’re streaming live, well, unless you’re famous or dealing with extremely topical subject matter in an entertaining way it can be tough to find an audience. The golden rule of content applies here as it does everywhere else: Be sure you’re creating content that’s of value to your customers and making it available on the platforms where they prefer to spend their time. Put in the work to find out where that is, and what it is they want from you.

Any more questions?

Leave ‘em in the comments. Just remember to have fun; your audience can tell when you are.

The Week in Social Analytics #151

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It’s Friday and that means it’s time for This Week in Social Analytics with our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook

On community management and employee engagement 

How to Bring Humor to Community Management [from Convince & Convert; written by Jessica Gioglio]

Community managers are uniquely positioned to look at how fans respond to humor on a daily basis and test different types of responses. Consider this a mini focus group to power a broader campaign or piece of content.”

Emphasis original.

When You Define Employee Engagement, Culture Improves [from Spin Sucks; written by Maddie Grant]

“Engagement is a result, not a variable.

It is a natural byproduct of a deep alignment among four things:

  1. The employee;
  2. The work he or she does;
  3. What is valued internally; and
  4. What drives the success of the organization.

Those last two are your culture, and most organizations fail to see how important that is to engagement.”

On content marketing

11 Content Marketing Mistakes to Avoid [from Cision; written by Jim Dougherty]

“Here’s my point: a lot of the content advice that you’ll read is either too broad or too specific to be of value to most people. What I want to do in this post is to identify 11 content marketing mistakes that you should avoid. I’ll caveat that by saying that each tip needs to be specific, applicable to most and correctable.”

Pair with What to Know Before Creating a Content Marketing Strategy also from Cision.

Maximize Your Content Creation Commitment [from Convince & Convert; written by Dorie Clark]

We’re all working with a limited amount of time in our lives, so leverage your investment in content creation. 

Stats on youths 

Targeting Teens? Get on Instagram [from eMarketer; written by staff]

“There’s still plenty of room for Instagram adoption among companies. Based on recent research by GfK for Pew Research Center, the platform presents brands with a good channel on which to reach teens. The study found that 52% of US teen internet users used Instagram—the second most popular social media platform among the group after Facebook (71%).”

teens on ig

Teens & Social: What’s the Latest? [from Marketing Charts; written by staff]

Good read looking at two recent studies from Piper Jaffray and Pew:

“In sum, it’s probably safe to assume that Facebook-owned properties (whether Facebook or Instagram) are among the most popular with teens, with Snapchat very much in the conversation. Twitter’s position seems a little more difficult to ascertain, although it’s clearly in the top 4.”

PiperJaffray-Teens-Most-Important-Social-Network-Apr2015

Pew-Teens-Most-Frequently-Used-Social-Network-Apr2015

Written by Sarah

April 24th, 2015 at 8:07 am

The Week in Social Analytics #150

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It’s Friday and that means it’s time for This Week in Social Analytics with our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook

On social media marketing. 

The first step in social media marketing is not social media [from {grow}; written by Mark Schaefer]

“In your B2B business, the first priority probably isn’t Facebook. If you’re creating a marketing plan from scratch, social media might not be in your top five priorities at all. . .”

Your first priority is learning the needs of your customers and where you need to be in order to best fill them. Use social media as a tool to do the latter when and where appropriate.

Top 10 Reasons for Using Social Media [from We Are Social; written by Stephanie Weise]

The top three reasons for using social media as cited in this study are passive, expected reasons: Keeping up with friends and family, getting news, entertaining themselves in their free time. But:

“Equally telling is that only 27% of internet users say that they are using social media to share details about their daily life. By some margin, this motivation is less important to networkers than sharing opinions or photos/videos. Clearly, then, many internet users have become more comfortable using social media to publish content rather than to broadcast personal details.

Emphasis added.

7th-April-2015-Top-10-Reasons-for-Using-Social-Media-798x1024

On content marketing. 

It’s spring and that makes it as good a time as ever to clean and restructure your content strategy. These three pieces will help you decide how to tackle an audit (yes you should do a comprehensive one no matter how odious it sounds) and design a sustainable content system going forward, including maintaining a steady content queue.

And more fresh marketing stats:  

B2B Marketers on Their Most Important Go-to-Market Strategies [from Marketing Charts; written by staff]

“As far as content marketing goes, respondents cited product videos as the most suitable for introductory and growth phases of the product lifecycle.”

Regalix-B2B-Product-Launch-Go-to-Market-Strategies-Apr2015

Pair with Digital Video Better Be up to Millennials’ Standards and US Adults Spend 5.5 Hours with Video Content Each Day, both from eMarketer.

How Are Marketers Using Data? [from eMarketer; written by staff]

“Data is changing the world. According to October 2014 research by the Economist Intelligence Unit, the greater availability and use of data in business can create a ‘virtuous circle,’ with nearly two-thirds of executives worldwide reporting that information and knowledge were being shared more quickly and freely in their companies. Even though firms still report struggles and obstacles in dealing with large quantities of data, it’s improving their businesses across a range of operational and strategic functions.”

marketing data

Written by Sarah

April 17th, 2015 at 8:53 am

The Week in Social Analytics #149

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It’s Friday and that means it’s time for This Week in Social Analytics with our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook

On audience and customers. 

How Much Does Customer Social Media Angst Really Matter? [from Harvard Business Review; written by Morra Aarons-Mele]

“Missteps and failure don’t damn a brand in the digital age. But failure to learn does.”

The Science of Emotions and Virality on Social Media [from Social Times; written by Kimberlee Morrison]

“The interplay of emotions is one of the largest deciders of online activity for users. Whether the story is sad, or it enrages users, there is no one simple answer to what makes content go viral. However, this study can provide significant direction to any content marketer or online marketing professional, as it details how the interplay of emotions affects users.”

Also check out Pew Internet’s latest Teens, Social Media & Technology Overview 2015 if that’s your target demographic. Spoiler alert: Facebook isn’t the teen ghost land you’ve been told it is.

On podcasting. 

7 Podcasting Best Practices [from Cision; written by Jim Dougherty]

“People don’t listen to podcasts because they are podcasts, they listen to great content that is delivered via the podcast medium. “

Plan your content, respect people’s time, and build in meaningful metrics to measure your success.

On that content darling of the moment, video. 

Best Practices for Video Marketing on Social Networks from Cisco, SAP & Bally Switzerland [from TopRank; written by Emily Bacheller]

“Tailor your video for short attention spans by keeping it under three minutes. . .The length of your video will also depend on the platforms that you intend to distribute it on. For instance, Instagram videos are just 15 seconds long, and Vine videos just 6 seconds. Before you script and create your video, determine which social platforms you’d like to play it on, and the time limits associated with videos on those channels.”

Keep in mind you can also take pieces of a longer video to share as a teaser on Instagram, or recreate a salient point of on Vine.

How Vine lost its edge [from Econsultancy; written by Christopher Ratcliff]

“It’s the tight constraints of Vine itself that mean only a relatively small amount of formats can actually work.

If you triple this running time to 15 seconds, suddenly an exponential number of storytelling formats open up, as do the creative possibilities.

You have to work so much harder to be original on Vine than you do on Instagram, and being as Vine has a much smaller audience, it’s easy to question what the point is.”

Top Social Video Advertising Metrics [from Marketing Charts; written by staff]

Keep an eye on Facebook video:

“. . .while more advertisers ran video ad campaigns on YouTube (77.8%) than on Facebook (63%) last year, this year more plan to run a campaign on Facebook (87%) than on YouTube (81.5%).

Mixpo-Top-Social-Video-Advertising-Metrics-Apr2015

 

Emphasis added.

Written by Sarah

April 10th, 2015 at 8:56 am

The Week in Social Analytics #148

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It’s Friday and that means it’s time for This Week in Social Analytics with our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook

On brand voice 

Why Denny’s Sounds Like a Chill Teenager on Social Media [from Entrepreneur; written by Kate Taylor]

“Purcer and Dillon say that over the last two years, the biggest change the brand has made is uncovering the unique ‘ecosystems’ of the different social channels.

‘There is a unified thread that binds them together, [but] we are slightly different in tone and in personality on each, given the users of each,’ says Dillon.”

On content marketing 

How Content Marketers Can Tell Better, More Strategic Stories [from TopRank; written by Brooke Furry]

“Your number one job is to answer the top questions your customers have. With today’s ease of content creation, we don’t need more content – we need more relevant content.”

Pair with How to Create and Repurpose Content That Customers Really Want also from TopRank.

Better Social Media Marketing comes from Personalized Social Media Strategy [from Soshable; written by JD Rucker]

Two important points from this piece:

“Personalization requires that you toss out preconceived ideas.”

And

“Just because something is a best practice doesn’t mean it’s best for everyone.”

How to Make an Explainer Video: Learn the Step-by-Step Production Process [from Social Media Today; written by Juan Jose Mendez]

If you’re looking for a step-by-step explainer on video production, this is a good place to start.

The Science Behind Quality Content: A New Study [from Ann Handley]

“Based on its proprietary algorithm, Acrolinx gave each company a ‘content impact score’ using a 100-point scale to give each company—a measure of how effective the writing is. A score of 72 or higher signifies content that’s effective.”

acrolinx-global-content-quality-scores-2015

“Among other findings of the analysis:

  • Retail businesses exceeded the benchmark for content quality, on average scoring 73.2, followed by B2B tech with an average of 71.2; telecoms lagged with a 66.2 average.
  • From a global perspective, Germany and America tied, scoring the highest for content quality: 70.2 each, on average.”

On scheduling and planning 

Crisis Communications: Have a Plan for Success [from Spin Sucks; written by Gini Dietrich]

“So the first thing we did is talk through the difference between an issue and a crisis.

An issue:

  • Is not harmful to an organization’s reputation;
  • Does not affect the bottom line;
  • Can almost always be avoided;
  • Can escalate into a crisis, if not handled immediately; and
  • Is a blip in the 24/7 news cycle.

A crisis, on the other hand:

  • Has long-term repercussion on an organization’s reputation;
  • Generates a loss of money…generally lots of it; and
  • Can always be avoided.

Most of us face issues every day…they are things that can be avoided and can be managed fairly efficiently and easily.

When they escalate into crises, though, is when we let the events get the better of us.”

Shh. . .What We Learned From Silence [from Social Media Explorer; written by Matt Hollowell]

“But let’s prioritize shutting up over contributing noise. And let’s be okay with the silence. Because that silence…it’s where the real inspiration happens.”

On the human element 

B2B Marketers Are Humans, Too [from Convince and Convert; written by Bryan Bartlett]

No matter who you’re selling to, your audience is a human person who enjoys being interacted with as a human person. Change that only when the robots really come.

The One Element Most Marketers Forget About Social Media [from Heidi Cohen]

“As a marketer, you can never forget that your social media community consists of real people who have their own lives, dreams and needs. They aren’t tallies to be collected.

Your social media community must help people achieve their personal goals before they’re ready to even think about taking actions that will aid your objectives and business.

Start by appreciating that they are human and pay it forward.”

Written by Sarah

April 3rd, 2015 at 9:13 am

The Week in Social Analytics #147

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It’s Friday and that means it’s time for This Week in Social Analytics with our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook

On content marketing

How to Overcome Content Marketing Struggles [from eMarketer; written by staff]

“In order to overcome resource, strategy and budget issues, marketers should consider having someone directly responsible for an overall content marketing strategy, as well as auditing, reusing and repurposing content.”

The 10 New Rules Of Visual Content Marketing [from Jeff Bullas]

8. The Law of Consistency 

Apart from engaging customers, the role of visual content is to reinforce your brand. For that to happen, your content needs to have consistency.

This isn’t strictly a new law, but it’s worth reinforcing. We’re not referring to publishing visual content consistently. It’s more about elements in your visuals that tell your target market that the visual is from your company – even if you’re not linked or tagged in it.

You can do this by using the same:

  • Fonts and colours as your website
  • Images in your company’s social media accounts and profile page headers
  • Design element like a background, banner, or logo.

Video Content Marketing: Pros, Cons, Examples and Best Practices [from TopRank Online Marketing Blog; written by James Anderson]

“Video has to be done right to be effective.”

Do YouTubers Fuel Purchase Intent Among Teens? [from eMarketer; written by staff]

Normally when you see a headline that ends in a question, you know it can immediately be answered with “no”. In this case, however, the answer is a resounding “yes”:

“YouTubers also had a much bigger influence on purchase intent among teens, as 63% said they would try a product or brand suggested by a YouTuber. In comparison, fewer than half of respondents said the same about recommendations from a TV or movie star.”

emarketer youtube

On social for events and making the most of social employees

Planning an Event? Don’t Get Skimpy With Your Social Media [from Marketing Profs; written by Joe Matthews]

“. . .to truly develop real-time, online buzz for an event, marketers must seek out genuine, nonintrusive ways for the brand to be included in the event content being shared to social. This means marketers need an event marketing strategy that taps into existing social habits of the audience.”

The Social Media Opportunity Most Businesses Miss (Do You?) [from Heidi Cohen]

Employees are the major social media opportunity most businesses overlook.

. . .

Change how you view your employees. See them as real people who have their own relationships, needs and interests beyond your business. Further, they’re experienced social media users who engage with their family and friends on a variety of networks.”

Emphasis original.

On campaigns

How to Create an Unforgettable Integrated Campaign [from Convince and Convert; written by Jessica Gioglio]

Not everyone has Oreo’s resources, but it’s always inspiring to see a clever and well-executed campaign across platforms and in the real world.

9 Word-of-Mouth Campaigns That Rocked [from Cision; written by Jim Dougherty]

“In 2015, social networks have demonstrably changed the word-of-mouth distribution model. Forty-seven percent of all U.S. adults use Facebook daily, 25 times the number of total daily social media users a decade earlier. While Jonah Berger’s research in Contagious: Why Things Catch On indicates that face-to-face word-of-mouth is more effective than social media word-of-mouth, social media is not an insignificant contributor to word-of-mouth ‘buzz.’”

Written by Sarah

March 27th, 2015 at 8:54 am