Archive for the ‘News’ Category
Have you run a TweetReach snapshot report lately? Well we have great news! Our free snapshot reports now include up to 100 tweets! That’s twice the tweets they had before. Try it now – click on the image below to run your own free report.
Run a snapshot report today on any hashtag, keyword, account name, or whatever it is that interests you (see more about what you can search for with a snapshot report here) and now get twice as many tweets about it. Still for free!
And don’t forget to share your report on Twitter once you’ve run it. We love to see what people are searching for!
Great news! Our Twitter Trackers now include automatic, complimentary 30-day backfill.
Next time you create a new Twitter Tracker in your Union Metrics account*, it’ll start by filling in with existing tweets to give you some data to start. That will include tweets from the past 30 days (up to 5,000 tweets for TweetReach Pro subscriptions, and up to 20,000 tweets for Social Suite subscriptions). And then it will continue to monitor all new and future tweets in real-time, just like before.
A few reasons why this is awesome:
- No more missing tweets if you’re a few minutes or hours late to set up a Tracker
- Get some baseline data right away
- Twitter Trackers now get the same data to start as the other channels we monitor
- Makes handling a social media crisis or last-minute client changes much easier
TweetReach Pro from Union Metrics starts at just $99 per month. Give it a try, and get your backfilled data now!
Need more or older tweets? We can always backfill more tweets in any Tracker for a fee, any time you want. Submit your historical data request here.
*Automatic backfill is available to all Union Metrics Social Suite and TweetReach Pro Small, Medium and Large subscribers. If you’re on one of our older TweetReach Pro plans (Mini, Basic, Plus, Premium or Max), you’ll need to change to a new plan to access backfill. You can change plans any time in your account’s billing settings. Or email us and we’ll help find the right plan for you!
At Union Metrics, we strive to build the best social media analytics possible and we are so excited to finally share with you the latest result of our work: the addition of multi-channel reporting and Facebook page analytics to the Union Metrics Social Suite!
If you’ve been a regular user of TweetReach or our Instagram or Tumblr analytics and have been thinking of upgrading, there’s never been a better time! Now you can have everything you need to monitor your social efforts and strategize for the future in one seamless place; these updates are only available in the Union Metrics Social Suite.
If you want to learn more, join us for a webinar onThursday, June 25, where we’ll demo the new functionality and show you how you can use our multi-channel reporting to improve your social media strategy. Or email us to talk to our sales team right now.
Want more details on what’s included? Keep reading!
Our new multi-channel analytics provide a holistic view into campaign performance across social media channels, in one easy-to-read dashboard. To provide answers to our customers’ biggest social media questions, we now bring you insights across all the social channels you monitor. You can:
- Compare content across channels to see what’s working where
- Identify spikes in engagement across social media to uncover trends
- Easily measure share of voice and benchmark against competitors
- And so much more!
We’ve also added another social media channel to our offering – Facebook! Starting today, Social Suite subscribers can now access Facebook analytics in their account and pull all their most important social media analytics into one place. You can:
- Learn which posts are performing the best – and why
- Understand the impact of paid and organic activity on your page’s success
- Analyze fan growth and demographics to better know your audience
- Create more relevant content that generates more engagement
Learn more at unionmetrics.com and please let us know if you have any questions!
Today, we’re excited to announce a new and improved TweetReach Pro dashboard! The new dashboard includes our brand new Twitter analytics insight stream, as well as updated Tracker comparisons and much more. The new TweetReach Pro dashboard will help you better understand:
- Important changes in follower growth, engagement and potential impressions
- What Tweets, hashtags and URLs are popular
- How one Twitter account’s performance compares to others
- Who’s active or influential in a particular community
- Exactly what to do next to improve post engagement
The details on your new Twitter insights
We’re really excited about the brand new insight stream, which features a number of actionable data-based insights built to help you identify important changes in your metrics and decide what steps to take next to improve your Twitter performance. The insight stream includes information like spikes in impressions or retweets, above-average follower growth, and the best time for you to post to get more engagement.
We’ve also upgraded the Tracker overview in your dashboard, which allows you to more easily compare Trackers at a glance. See how different Twitter accounts or topics measure up, who’s getting more engagement when, when potential reach and impressions spike, and more.
Finally, we’ve added an all-new what’s hot section that highlights popular elements in your Trackers, including the most retweeted Tweet, most influential contributor and most popular hashtag and URL. Use these highlights to easily see what’s trending across your Trackers.
To see the new dashboard and insights, log into your TweetReach Pro account now! There’s also more information on our help desk. And if you don’t already use TweetReach Pro, there’s more information here on our Twitter analytics, which start at just $99 per month.
Want insights across social channels?
And now you can access our insights and dashboard for any of the social media channels we analyze, which includes Instagram and Tumblr. This makes it even easier to track your social media campaigns across platforms and quickly see what’s working and what isn’t. Interested in learning more about our full social suite? Let’s talk!
Big news! If you use our Union Metrics Tumblr analytics, we just rolled out a sweet new update to them - a new top-level account dashboard. We’ve also beefed up two Tracker engagement reports – the posts summary and curators summary.
And if you’d like to learn more about our Tumblr analytics, let us know! We’d be happy to show you around.
Did you know we also provide Instagram analytics at Union Metrics? We do! In addition to the TweetReach Twitter analytics you know and love, we offer a number of social media analytics for other platforms, including Instagram. And we’ve just launched a brand new – FREE – Instagram account checkup that lets you see how you’re doing on Instagram.
We’ll run a quick analysis of recent activity on your Instagram account and report back with analytics on things like:
- The best time to post to your account
- The hashtags that result in the most likes and comments
- The people who engage with your content the most
- Your posts that have received the most (and the least) engagement
See how your Instagram content performs! Try it for free now.
And of course, if you’re interested in our professional options, we have Instagram analytics subscriptions starting at just $99 per month. You can learn more and see our pricing here.
We’ve got two huge pieces of news! First, we just launched our brand new free Instagram account checkup tool. Second, we’ve released a big update to our pro Instagram analytics. Read on for more about both.
Free Instagram Account Checkup
Today we released our brand new free Instagram account checkup! Just sign in and you’ll get a quick report with stats and insights about your Instagram activity. This is our first free Instagram analytics offering, and we’re really excited about it. With our new free report, you’ll be able to answer questions like:
- When’s the best time to post to Instagram?
- Who are your top fans?
- Which hashtags get the most engagement?
- What kind of content should you post?
Get your free Instagram account checkup now! You’ll have fresh, hot insights in just two minutes.
Updated Analytics Dashboard for Pro Subscribers
We’ve also just rolled out a big update for our paid Instagram analytics subscribers. Our new top-level dashboard includes an insight stream that automatically highlights key metrics and helps you decide exactly what to do next to improve engagement. It also includes at-a-glance Tracker comparisons and trend data across all accounts or hashtags you’re monitoring. The new additions will help you learn more about:
- What posts, videos and hashtags are popular
- Who’s active or influential in a particular community
- How one Instagram account’s performance compares to others
- Important changes in metrics like follower growth and likes or comments
- Exactly what to do next to improve post engagement
If you’re interested in trying our professional Instagram analytics out for yourself, plans start at just $99 per month and you can learn more here.
Please let us know if you have any questions or want to see a demo!
The Union Metrics team will be celebrating a long holiday weekend for the next couple days. We’re still available if you have any questions, but please allow us a little extra time to return your calls and emails on the following dates:
Saturday, August 30 – Monday, September 1
On these days, our support staff will return all non-urgent requests within 24 hours and urgent requests as soon as possible. As always, you can get in touch with us in many ways:
- Email us at support [at] unionmetrics [dot] com (recommended)
- Call us at 888-834-8113
- Find us on Twitter
And of course, take a look around on our helpdesk to see if any of your questions are answered in our FAQs. And have a great Labor Day weekend!
Last night, a laptop was stolen from one of our engineers. We took immediate action to ensure that all our systems were secure and there is no evidence of any compromise. But as a security precaution, we recommend you change your TweetReach or Union Metrics password right away.
TweetReach users can change their passwords here: https://tweetreach.com/user/edit
Union Metrics for Tumblr or Union Metrics for Instagram users can log in here: https://app.unionmetrics.com/. Then click the user icon in the top right corner to access your user profile.
While access to the laptop is password protected, it did contain a partial data export from two of our user databases. No credit card, financial information or analytics data was involved in any way, and all stored passwords are one-way encrypted using a cryptographic hash and a technique called “salting” which protects you even if you used the same password on other sites. Your password cannot be decrypted, so the risk to your personal information is quite low. However, it is possible that usernames and email addresses could be accessed, though they have not yet been. Changing your password will eliminate any possibility of a data breach, however unlikely.
We are extremely sorry for this inconvenience, and we have taken every step possible to ensure that your data is secure and your identity is protected, now and in the future.
We will be here if you have any questions, so please email or call any time.
What does Union Metrics for Instagram do?
We wanted to build bigger, better Instagram analytics – something that allows us to take our deep-dive approach to social media analytics to one of our favorite platforms. Our Instagram analytics can show you how any account or hashtag – yours or a competitor’s – is performing at a glance. We can help you understand your posts and what makes them perform well, which hashtags get the biggest response, when an audience is most active. We can show you who your biggest fans and supporters are, who likes and comments on your posts, and so much more.
How does Union Metrics for Instagram work?
Just like TweetReach, Union Metrics for Instagram analytics provide real-time, ongoing monitoring for any account or hashtag on Instagram. When you set up a new Tracker, we’ll backfill it with some historical data to get you started, and then continuously add new and future posts in real time.
So who uses Instagram?
Instagram’s more than 200 million users might not be exactly who you’d expect. Roughly 10% (20.4 million) of Instagram’s dedicated user demographic (meaning they log in at least once a month) consists of 18-34 year olds. But another 15.3 million are 35 or older, and that number is projected to grow to 20 million by 2016. Instagram is, after all, the fastest growing social media site worldwide, rivals Twitter for smartphone audiences, and captures higher interaction rates than parent company Facebook.
Instagram also inspires the most dependence, according to one survey; the 18-25 year old demographic identify with it and see it as an extension of themselves. If this is the demographic you’re looking to target, then you absolutely need to be on Instagram.
Okay, you’ve convinced me. Now how do I use Instagram?
We can help you with that! Here are some fantastic resources for getting started:
- Instagram has a blog specifically for businesses
- Instagram’s own Help Center can help get you started
- Want to know more? Download our Instagram whitepaper to learn more about Instagram data.
How do I get started with Instagram analytics?
It’s easy! You can sign up for a Union Metrics for Instagram subscription and have your first analytics running in just a few minutes. Subscriptions start at $199 per month. And if you want to talk to someone on our sales team or set up a demo, let us know! We’ve also got a webinar coming up next week to tell you more.
What if I’m already a TweetReach or Union Metrics for Tumblr customer and I want to add Union Metrics for Instagram?
We can add Union Metrics for Instagram to any existing Union Metrics account – TweetReach or Union Metrics for Tumblr. Or, you can upgrade to our Social Suite if you’d like flexible access to all three platforms. Just let us know what you’re looking for and we’ll make it happen!
Fantastic. Keep your eye on this space and we’ll let you know any new and exciting details as they roll out.