Archive for the ‘Guides’ Category
Planning a comprehensive visual content marketing strategy across social channels is overwhelming. Let us help. For free.
Just download our guide to creating impactful visual content for any social channel and revel in 18 pages of research and insights.
Okay, but what does it discuss, exactly?
Our new 18-page visual content marketing guide covers best practices and tips for creating the most impactful visual content for any social media channel. From traditionally text-based channels like Twitter to channels that put photos and videos first like Instagram, Snapchat, Vine and Pinterest, as well as mixed-media channels like Tumblr and Facebook. It answers questions like how to use images or animated GIFs or videos, the technical specifications to create the most suitable visual for a particular channel, which formats shine where, and much more.
Here’s an excerpt about best practices for visuals on Twitter:
“We recommend including visual content in at least some of your tweets for a variety of reasons. First, tweets with images take up more than twice as much vertical space in the timeline as tweets without images. So you’re getting more timeline real estate by including an image than with text alone. Second, we’ve seen evidence that suggests that tweets with images in them get more engagement in the form of retweets, replies and clicks. They’re great for grabbing attention and let you say more than words on their own. “
It’s easy to see how much more attention-grabbing the tweets with images are, and yet how many tweets don’t include them.
Okay, you’ve convinced me. What was that link again?
Just go here. Happy reading.
At TweetReach, we provide measures of potential reach and impressions on Twitter.
Reach is the size of the estimated potential unique audience for a set of tweets. We calculate reach algorithmically, based on data we’ve been collecting from Twitter since we launched more than five years ago. It’s a great way of estimating how large your audience on Twitter could be, and takes unique recipients into account, removing duplicates.
Impressions measure the size of total potential exposure. This shows you how many total timelines your tweets were delivered to – including multiple deliveries to the same account – so it’s a count of the maximum total impressions possible for a set of tweets.
If you’ve ever seen the analytics Twitter provides for your Twitter account, you’ve noticed they provide a count of actual impressions for each of your tweets. That impressions number shows how many people actually saw that tweet. So you may be wondering how TweetReach impressions and Twitter impressions relate to each other. What do they each mean? Which one should you use? Why are they so different?
Twitter provides actual impressions for your tweets, while TweetReach calculates total potential impressions for those tweets. You can use these numbers together to fully understand how impactful your tweets are. The number of actual impressions your tweets receive will vary from tweet to tweet and account to account, but your actual impressions will likely be between 1% and 20% of your potential impressions.
Knowing how your actual impressions compare to your potential impressions shows you exactly how well your tweets are performing, how large your activated audience is, and how large your potential audience could be. What’s the ratio of your actual impressions to potential impressions? Are your tweets on the low side? Do some tweets perform better than others? Ask yourself the following questions to help improve the ratio of actual impressions to potential impressions.
What tweets get the most impressions?
First, look at which tweets are seen – and engaged with – by the most people. What makes those tweets different from your lower-performing tweets? Maybe you used a particular hashtag or included a photo. Maybe you mentioned someone who retweeted you. Whatever it is, try doing more of that to see how you can activate more of your potential audience, and improve your ratio of actual to potential impressions. For example, we’ve found for our own content, hashtags like #smm and #measure help get our tweets in front of a receptive, responsive audience interested in social media marketing. And our tweets with an interesting photo or video get high rates of engagement. And when it comes to posts about our company, tweets using the #hiring hashtag generate a lot more impressions than an average tweet.
What tweets get the fewest impressions?
Next, look at the tweets that are performing the worst. Which ones have the fewest impressions and least engagement? Look for patterns in those tweets. Sometimes you can learn more from what’s not working than from what is working. For example, we’ve found that some of our text-only tweets get fewer impressions and lower engagement than our visual content does. But not every time – there seems to be certain types of images that work better than others for us. What do you see in your analytics?
What’s different about your outliers?
Finally, are there any tweets that get way more engagement or impressions than the rest of your tweets? Dig deeper into these tweets, in both Twitter and TweetReach. What exactly spurred that response? Twitter will tell you how many retweets, replies, clicks and favorites a tweet received, and TweetReach can tell you who retweeted or replied to you and how much amplification they contributed to that tweet. Use this information to see what caused the spike, and think about how you can try to replicate this on future tweets.
Who engages with your tweets? And how?
Finally, you can use other metrics on engagement (like retweets and replies, average retweet rate) and contributors (such as the people who have engaged the most with your content and generated the most amplification for your content) to understand not just how far your content is reaching, but how and with whom. When taken together, along with actual and potential impressions, you can more completely understand what’s working with your Twitter account and how you can improve what isn’t.
You can run a free TweetReach snapshot report here any time, on any hashtags, usernames or keywords. Try it now! Want more? Check out our comprehensive TweetReach Pro subscriptions, with real-time monitoring and analytics, starting at just $99 per month.
Taking a traditionally offline event online- such as a book club, wine tasting, or even a conference- can seem strange and daunting, but it’s an amazing opportunity to connect people both locally and globally over a shared interest no matter their travel resources or abilities. We’ve put together some tips for making the transition as easy as possible so you can host a seamless virtual event from anywhere!
Before the event
As event planners well know, the bulk of your work comes before the event and a virtual event is no exception.
1. Identify the common thread. While some events make it easy- the book you’ll be discussing for a book club or the wine you’ll be tasting and rating- others are a little trickier. If it’s a conference create a hub of materials like blog posts that deal with the subject matter you’ll be covering so that attendees can ask smart questions. Bonus points if they’re from virtual speakers.
2. Send personalized invitations. Invite those you know would be interested and ask them to spread the word to their networks and any other interested parties they can think of.
3. Identify influencers. Choose a few appropriate influencers to invite and send them the book or wine; alternatively you can set up a contest ahead of time to win the book, wine, or a free virtual ticket so some attendees will already be invested in the event.
4. Create a hashtag. You want one that is unique, ideally not already in use, and that isn’t too long (or your participants will have fewer characters with which to share their ideas).
5. Send reminders. Announce the time and date with several scheduled reminders across your social networks. Be sure to send personalized reminders to your influencers too!
6. Make a measurement plan. You want to know your hard work pays off, so make a plan to be able to prove it to yourself and your higher ups before the event actually happens. Read more about how to do that here.
During the event
7. Share photos. Participants love behind-the-scenes shots of your setup, and putting a face to the brand conducting an event gives everyone a more human way to connect. Encourage participants to share their own photos too.
8. Relax and have fun with it. Issues pop up with even the most elaborately planned events. Participants are most forgiving of snags if you’re quick to react and have a good sense of humor about it.
After the event
9. Do a post-op for next time. Review the data you collected to see what went well, what unforeseen issues might have popped up, and how you can plan better for next time.
10. Ask participants what could go better. They might have some insights that aren’t obvious from your data, but also you make them more invested in returning if they feel like they have a hand in shaping the event going forward.
Have you attended a virtual version of a typically real-world event? How did it go? Leave your experience in the comments!
The rising popularity of video across social media means you’re probably doing more of it and you want to be sure your videos are as recognizable to your brand as the rest of your content is.
Designing a cohesive visual style is a lot like finding your voice in writing; it might vary a bit in tone across platforms depending on the audience you’re writing to in each place, but overall you want people to be able to recognize when it’s you. With that in mind, here are some tips for realizing a cohesive visual brand across social media channels.
1. Do your research.
Who’s your competition and what themes stand out from their visual branding? What about brands or personal brands you admire? Take a look at a few accounts and take notes on what you like about their styles- intentional or not- and think about how to apply it to your own.
2. Consider your resources.
Some of the things you identified in the previous point might be impossible if you’ve got a team of just yourself and $0 in the budget, but that doesn’t mean you can’t still tie things together. It can be as simple as choosing a few visual cues to repeat or finding a design overlay that matches your branding. See the next point for more on this.
3. Decide on a common element.
Will it be the same host in your videos every time, either by face or voice? Different hosts, but a carefully chosen background? (Like John Green’s salon on the Mental Floss YouTube channel; a very identifiable background despite different hosts.) The same filter used in post-processing along with your logo? Find a common thread that will tie your work together when someone is looking at your video content as a whole, and that makes it easily recognizable out in the wilds of the Internet.
4. Consider what you’ve already created.
If older video content (say your Vine account or first run at a YouTube channel) has low engagement and doesn’t match the new style you have in mind, you can consider editing your account page and/or removing pieces from the resources page on your website altogether and starting fresh. Otherwise on a more casual platform like Instagram you can show how your brand has evolved, visually and otherwise, over time. That highlights the authenticity to your work that can’t be manually produced.
5. Test, measure, test, repeat.
The advice we’ll almost always give: Decide what your goals are for the videos on each platform you’re going to tackle, then measure and plan new content going forward based on what’s working. Test new approaches you can think of, measure those, repeat.
Last but never least? Have fun with it. Your audience will be able to tell.
Image via Alexandre van de sande on Flickr; used with Creative Commons license.
So you want to get into video content marketing.
Those who are excellent at video content marketing make it look easy, leaving the uninitiated with high hopes and a crushing sense of reality once they start researching the work that goes into a well-executed and branded piece of video content. Should you be live-streaming? On Meerkat, or on Periscope? Should you be on both? What about Google Hangouts, is anyone still doing those? All the kids are on Snapchat, right? What about the more established longer-form video platforms like YouTube and Vimeo? Or Vine? And what about the social media platforms that have a video option, like Instagram and now Facebook? It can all be a little overwhelming. Let’s break it down, so you can figure out which social video platforms are right for your brand, based on your resources and goals.
First things first: What does each platform do?
- Meerkat: A live-streaming app where footage is not accessible later. Twitter pulled their official card access after launching their competing acquisition, Periscope, leaving some to speculate on Meerkat’s eventual fate.
- Periscope: Owned by Twitter, it’s a live-streaming app with videos you can replay later. There’s a private broadcast option as well. (For a more in-depth comparison of Meerkat and Periscope, read this.)
- Google Hangouts: Face-to-face video conversation where your broadcast is automatically recorded and uploaded to YouTube after you’re finished.
Prerecorded video platforms:
- Vine: 6 seconds of glory, but recent research shows you only get about 3 to catch your audience’s attention, so don’t rule it out for length.
- Instagram: Videos on Instagram are limited to 15 seconds, giving you a lot more creative room than on Vine.
- Snapchat: Send quick snaps in video or photo form, or build bigger and longer stories using both; stories expire in 24hrs whereas snaps last for the duration set by the sender (up to 10 seconds). Recipients can replay one snap a day and they can save snaps by taking a screenshot, but it tells the sender you did so.
- Facebook video: Facebook has recently launched their own native videos, which autoplay on the site (and the same 3-seconds-to-catch-your-audience’s-attention rule stands) but without volume. Another recent update has made their videos embeddable on other sites.
- YouTube: The granddaddy of video, they’ve been moving into the original content space as more and more of the younger generation move away from traditional TV (and even admire YouTube personalities over celebs). YouTube offers a lot of tools for building your audience, advertising, and being part of the Google family makes it good choice for SEO rankings.
- Vimeo: Another option for brands producing high-quality video is Vimeo, which gives you branded players and the ability to embed elsewhere as on YouTube. Here are Vimeo’s brand guidelines.
So what is each platform best for?
As more users adapt to these newer platforms and shift with changes on the established ones, they’ll come up with new and creative ways to use them. In the meantime, here are some ideas for how you can use each platform based on what we’ve seen in the wild. Choose according to your brand’s goals, the type of content you’ll be producing with the resources you have available, and first and foremost, where your audience is. Live-streaming
- Meerkat: Livestream an event that’s part of a series to get people interested in coming next time- a conference series, or an interview with a well-known expert in your industry- but they have to buy a ticket to the next one or catch the stream in time. If an element of exclusivity works well with your brand’s audience, then this might be the best approach for you.
- Periscope: Livestream a speech or presentation to increase your audience. Share the playback to your established audience that might have missed it, and be sure to watch it yourself to help you tweak your delivery for next time.
- Google Hangouts: Google Hangouts function best for meetings and the recordings are often best suited for internal use or transcribing an interview. However, long pieces can be edited down into a summary and other usable pieces. It’s not a bad idea to start with longform content and repurpose it across other platforms, given you have the time and resources to do so.
- Vine: Got a clever way to show a how-to or answer a question? Vine’s for you. (Econsultancy does a monthly roudup with great brand examples on Vine.)
- Instagram: For creative that’s a little longer than 6 seconds that you want to fit into your overall visual brand, there’s Instagram. Post a clip from longer content, as mentioned above, share tips and tricks, or even produce a series of short videos like Gap did for their spring campaign.
- Snapchat: If your target audience is young, then sending fun behind-the-scenes Snapchat stories is a great move embraced by a lot of the brands currently on the platform. Here are some other creative ways brands are using the platform, from Convince & Convert.
- Facebook video: If your audience is dedicated to Facebook, you might want to consider making this your video content hub. If you’re already invested in YouTube, you can repurpose content from your channel for Facebook or experiment with Facebook-exclusive content. Here’s a great example of shifting strategy from PopSugar on Digiday.
- YouTube: Your video hub- create a dedicated brand channel from which you can spin off side-channels, if that makes sense for your content strategy, brand, and resources- from which you can repurpose content into smaller, shorter videos for all the above, aforementioned networks.
- Vimeo: ReelSEO has a great breakdown of the differences between YouTube and Vimeo for brands, depending on what your priorities are. If you’ve got the resources, consider optimizing videos for both.
What else should I know?
It’s probably worth mentioning the biggest con in live-streaming video: Not everyone is a natural in front of the camera and with the lack of editing available when you’re streaming live, well, unless you’re famous or dealing with extremely topical subject matter in an entertaining way it can be tough to find an audience. The golden rule of content applies here as it does everywhere else: Be sure you’re creating content that’s of value to your customers and making it available on the platforms where they prefer to spend their time. Put in the work to find out where that is, and what it is they want from you.
Any more questions?
Leave ‘em in the comments. Just remember to have fun; your audience can tell when you are.
You’re probably familiar with our TweetReach snapshot reports. Maybe you even have a TweetReach Pro subscription. But did you know we offer a variety of other analytics options at Union Metrics, including analytics for Instagram and Tumblr, along with our Twitter analytics? That includes free Instagram and Twitter analytics reports! We have analytics tools perfect for every budget.
We offer free analytics reporting for both Twitter and Instagram!
On Twitter, our free snapshot reports are perfect for quick insight into recent tweets. A free snapshot report will include up to 50 tweets from the past few days. It’s great to get a sense of the size and rate of a conversation, as well as what people are tweeting about. You can search for anything that appears in a tweet – a hashtag, phrase, username, URL, etc… Run a snapshot report any time here: http://tweetreach.com
On Instagram, we offer a free account checkup. Our free Instagram account checkup includes analytics on the last 30 days activity with your Instagram account. It’s great to help you see what’s working and how you can improve your Instagram account. You can refresh your report daily to get updated metrics. You can run your free Instagram account checkup here.
Small to medium businesses, $20 – $400
We sell one-off Twitter snapshot reports for just $20 each. That will include analytics on up to 1500 tweets posted in the past days, so it’s perfect for recent events, smaller campaigns, research into conversation on a hashtag or Twitter account, and so on. Run a free snapshot report here, then you’ll get the option to purchase the full snapshot for $20.
We also have single-channel analytics plans that start at just $99 per month. That includes 2 concurrent real-time Trackers with up to 100,000 social posts* per month. At that plan level, you can pick one channel – Twitter, Instagram or Facebook. And if you select Twitter, your subscription also includes unlimited snapshot reports (normally $20 each). We offer a few plan levels, all under $400 per month, that include more Trackers and higher monthly post volumes. You can view our pricing here.
Enterprise, $500 and up
We offer a full social analytics suite for larger brands, agencies and businesses. It starts at $500 per month for 10 Trackers and 1 million social posts. Our social suite includes access to analytics for all the channels we work with (currently Twitter, Instagram and Tumblr), plus a variety of features perfect for enterprise use. Suite subscribers also get early access to new features and channels as we add them, and larger accounts will get access to a dedicated account manager. You can view our enterprise plans and pricing here.
*Social posts refers to the allotted post volumes each month. On Twitter, that includes all tweets, retweets and replies. On Instagram, that includes posts for a hashtag Tracker and posts plus likes for account Trackers. On Tumblr, that includes posts plus notes. If you have any questions about what volumes your topics might bring in, just let us know and we can help you pick the right plan for your needs.
1. Do let your followers know you’ll be tweeting a lot for the hour of the chat
It’s a common courtesy and allows your followers to mute you if they want to for the duration of the chat. Not warning them runs the risk of an unfollow.
2. Don’t speak over the guest host
Tweet chats are meant to be interactive, so feel free to share your expertise and ask questions, but it looks rude if you’re constantly talking over the person who is meant to be the expert for that chat.
3. Don’t be overly promotional
Sharing one or two relevant links is okay, but you don’t want to run the risk of being obnoxious or looking spammy. If you have more relevant links you think chatters might be interested in, wait until the chat ends and share them, or write a roundup post about the topic and share it using the chat hashtag.
4. Do ask questions
Especially if there’s something you don’t understand! Chatters love to share knowledge and resources, so don’t be shy.
5. Don’t be combative
It’s fine to be opinionated, but don’t be obstinate. Do clarify your point if someone misunderstood what you were trying to say.
Bonus: After the chat
- Follow people you’ve engaged in conversation with, and even send some invitations to connect on LinkedIn if it feels appropriate
- Create a Twitter list of regular chatters
- Share resources you come across that might be relevant to the topic, before and after the chat; all you have to do is add the chat’s hashtag to your tweet
- Invite others to join the chat you think might be interested in an upcoming topic or guest host
Most importantly? Have fun with it! Don’t be afraid to be yourself and have a sense of humor.
Want more Twitter chat resources? Check out 10 tips for getting the most out of Twitter chats: As a participant, 9 tips for getting the most out of Twitter chats: As a host, and learn how you can Track Twitter chats and generate transcripts with TweetReach. Related: TweetReach Pro plans start at just $99 if you want to track a recurring chat.
One of the strongest forms of recommendation is still good old fashioned word of mouth, and the best way to cultivate that is to establish and strengthen relationships with your fans, followers, and brand advocates. The trouble is that they don’t usually take the time to message you announcing that they are going to recommend you to everyone now, so it’s up to you to pay attention to everyone discussing your brand— and that can be overwhelming.
The good news is, we’re here to help! And if you pay attention to the full conversation around your brand, it’s easy to pick out and identify the fans and followers who are acting as your brand advocates, as well as influencers in your industry that you want to keep an eye on and engage in conversation when appropriate. Let us show you how.
There are many different monitoring tools to choose from on Twitter, but we will admit to being wildly biased and preferring the ones we’ve built: Free and paid, full snapshot reports ($20) and our comprehensive tracking with TweetReach Pro Trackers (available at a variety of price points). Now the following is what you can do with them.
There are several different ways to find influencers around a particular topic with a snapshot report:
- Run a free snapshot report and check out the top contributors to the conversation, be it about a topic keyword, hashtag, or account. It’s that easy.
- Run a full report around that same topic keyword, hashtag, or account to get a fuller picture of that conversation and consequently, the top contributors.
- Run two reports around an event using a keyword topic or hashtag and compare them. Here’s an example from the #CometLanding.
With TweetReach Pro Trackers, you can look in several places to see who influencers are around a particular keyword topic or hashtag, and who your brand advocates might be if they keyword topic has to do with your brand, or it’s a Tracker around your Twitter account. Look at:
- Contributors: Test different time frames to see if the same people are always at the top of the list.
- Most Retweeted: Do the same people always talk about you and get retweeted by their followers more than anyone else who follows you? Congratulations, you have just identified a brand advocate!
- Top URLs: Does someone tweet about your blog posts and share them frequently? That might show up here.
Again you have a choice of metrics providers, and again we are biased when we suggest our own tools (be sure you’re asking the right questions while you’re shopping). We understand not everyone has a lot of resources, however, and are happy to be able to offer you a free option in our Instagram account checkup and more comprehensive tracking options with our Instagram analytics.
Now here’s how you can find those who are already supporting you on Instagram.
Above: An example of our Instagram analytics dashboard.
With our free account checkup, the Top Fans section makes it easy: These are your three biggest fans who have engaged with your content the most over the last 30 days. Be sure you’re at the very least following them back, and reciprocate the engagement with their posts where appropriate. Keep an eye on total fans too, because someone might be lurking just out of the top three who is an important fan and potential brand advocate.
With our premium Instagram analytics, you can set up a hashtag tracker or an account tracker. With a hashtag tracker you’ll want to pay attention to the top publishers as well as the publisher summary. Are any of these people also in the top ten posts? If you narrow the tracker down to different time frames, are the same people always in top publishers? That’s who you want to pay attention to.
Account trackers are similar; pay attention to top participants and the participant summary in the same way described above. Clicking through to see participant details will tell you more about that particular follower, and whether or not it would be appropriate to engage with them. (When it wouldn’t be: They’re a minor using social, they’re a spam account, etc. Use your discretion for what’s appropriate for your brand.)
Tumblr does give you built-in analytics, and much like those that Twitter gives you, using ours alongside them compliments what you can learn about your audience while taking your knowledge deeper in certain aspects.
Our Tumblr analytics offer both topic tracking and blog tracking. With topic tracking you want to look at popular contributors as well as top curators, to see who is contributing to a certain conversation the most. If someone who appears in either of those two sections also appears in the top ten most popular posts, then that’s someone you really want to follow and pay attention to at the very least, and consider a deeper relationship with- brand advocate, short-term collaboration partner etc- if that makes sense.
With blog trackers, you want to look at the top curators. These are the people who are consistently liking and reblogging your content. Are they adding commentary when they do? Is it praise, constructive criticism? Engage them in a dialogue about it if it’s appropriate.
The bottom line
Enthusiastic fans will be discussing your brand whether you’re there to listen or not, but many stop once they realize no one is paying attention. Brand advocates are built from nurtured relationships. Take the time to find them and connect in a way that’s appropriate and mutually beneficial.
Still have questions? Ask ‘em in the comments. Don’t be shy.
You’ve been paying attention to your fans and followers on your established networks and they’ve been asking why you’re not on That New Social Network, so you signed up, if only to reserve your brand’s handle. Your target audience is here, but you haven’t posted anything yet. So. . .now what? What should you do first?
Start with these three steps.
1. Research, research, and then research some more.
How are people using this space? This is likely to shift as the network becomes more established and more users join and experiment with what it has to offer, but it’s always a good idea to know the existing protocol backwards and forwards before you start posting.
Always be sure your content fits the place but is still true to your brand’s voice and core values.
2. Ask your audience: What do you want to see from us here?
How do you figure out what your audience wants from you in a specific place? Try asking them. Ask them on the new network, ask them on your established networks. Send out a survey via email, or tweet and Facebook links to a survey asking what they’d like out of your social media presence, including on the new platform.
Don’t assume you know. Ask, and listen. Then plan your new content strategy accordingly.
3. Test, measure, plan, repeat.
Experiment with different types of content, pay very close attention to the results, and base your strategy going forward on those results. What is touted as a best practice on a new network might not necessarily be what your specific audience wants to see from you in that specific place.
Don’t be afraid to take risks and try new things. Anything your audience reacts positively towards isn’t something to just repeat ad nauseam, but to analyze and figure out what about it worked and why. Then use those elements in all of your content strategy moving forward.
It seems like there’s a new, hot social network The Kids Today are talking about just about every day. So how do you know when it’s time for your brand to check it out and seriously considering joining? After all, you don’t want to sink time and resources into something that loses steam inside of a few weeks.
Look for the following signs before you decide to sign up.
1. You notice your customers or target audience discussing The New Network on other, established social networks.
Here it’s very important to pay attention to how they’re discussing it; if you just count the number of mentions without noticing that everyone is making fun of the new network rather than praising it, well, you might be making a huge mistake in joining.
Tone can and will shift over time though. It’s not too distant of a memory that brands didn’t take any social networks seriously, and now they’re the backbone of many a big brand campaign. The key here is to listen to what your customers and target audience want from you.
Which brings us to our next point.
2. Your customers or target audience are flat out asking you why you aren’t there, or when you’re joining.
One request to join a new obscure network can be just that, but if you’re repeatedly seeing your fans and followers on your established networks asking why they don’t see you on their new favorite network, it’s definitely time to consider joining. They’ll only ask for so long before they’ll look for someone else in that space who can fill their needs.
3. When the competition is there.
This can be a balancing act, depending on the resources you have compared to the resources your competitor has. If they have 10x the budget and staff that you do, they obviously will be more equipped to establish a strategic presence on every network. If your team is already overworked and understaffed, then new networks are at the bottom of the to-do list.
Don’t ignore the first two signs though; they can act as a warning signal that your customers or target audience may be shifting their time spend to another network. It can be frustrating to redistribute resources to uncharted territory- especially if you feel like you’re just hitting your groove where you already are- but the alternative is watching your competition snap up your customers because you were too slow to adapt.
Bonus: When the competition isn’t there.
If you are the brand that has the resources (or a small team that has the masochism), moving into uncharted territory can make you the undisputed king of it as it is more widely adopted. Just be sure to pay attention to how your customers and target audience are using the new network and be responsive to their needs.
The bottom line?
The cardinal rules of social media always apply: Listen first, and always work to solve problems and provide value in any space that you occupy.