Archive for the ‘Events’ Category
We recently discussed 3 dos and don’ts for running a campaign across platforms, but what about marketing a conference or similar event across platforms? Successfully marketing an event requires tailoring your message for each platform, just as with any successful campaign. We’ll break down some of the specific uses for each platform here, playing to their individual strengths and making note of what to keep in mind based on how each works and interacts with the others.
We’ve covered 16 ways to use Twitter to improve your next conference and 7 tips to maximize your conference attendance using Twitter, so what’s different when you’re adding other platforms to the mix?
When building your communication plan for your conference you want to keep in mind the strengths of each platform to plan which content you’re going to disseminate where; Twitter’s strength lies in it being the ultimate real-time tool. Use Twitter to broadcast quick updates and reminders throughout your event, such as:
- Remind everyone of the official hashtag
- Make announcements and reminders of keynotes, session start times, and any other events like a cocktail hour or party
- Let everyone know if a session, talk, or cocktail hour has been delayed, canceled or moved to a different location
- Make suggestions about where attendees can head for meals or drinks offsite, tagging the handles of those businesses where applicable
- Introduce speakers by their handles
- Thank speakers, organizers, and any companies that have provided staff for catering or bars (and be sure to mention their handles too)
- Answer any questions from attendees, and resolve any problems they bring to light quickly
Also be sure to prominently and consistently use and track the official hashtag you’ve created for your conference, which will tell you everything that went well and everything you can improve for the next time.
Instagram is new territory for many marketers, which is why we’ve written a series for those new to the platform over on our Union Metrics Tumblr. Specifically for events you’ll want to check out how to effectively use hashtags, the nuances of sharing to other platforms via Instagram, and even the different moves personal brands should make there (in case you’re an event attendee in the future, wanting to promote yourself and connect with other attendees and organizers).
So whether you’re established on Instagram when you decide to market your event there, or you’ve decided to make the conference the official launch of your Instagram presence, there are a few things to keep in mind. Instagram’s purely visual nature is a strength for any brand looking to tell a succinct story in photographic terms. However, the single-track feed on mobile means that too many posts can easily overwhelm your followers, so established brands with a large following who know only a portion of that following will be present at an event will want to consider setting up a side account if you plan on frequent event updates.
With that in mind, some of the ways to use Instagram at a conference include:
- To show off the conference venue, including what the weather in the host city is like
- Share photos of sites to see around the host city
- Tap into other big communities on Instagram by showing off the #food available on and offsite of your conference (be sure to tag any offsite restaurants and bars that have an Instagram presence, and follow their accounts)
- Post reminders about meetups in other cities leading up to the conference, or after it, like this one from SXSW V2V
- Share engaging photo reminders of deadlines for submitting speaker applications, getting a discount on event passes, and more
- Post photos of keynote speakers, tagging their Instagram accounts with permission so that attendees can get a better idea of who they are
- Post photos to highlight your event organizers, staff, and even regular attendees to give a behind-the-scenes look at everything that goes into the work of organizing and executing a conference (and tag their accounts too, where appropriate, or at least follow them)
Bonus: If you’re short on resources, use the snappy photo reminders around deadlines as a starting point to share the same reminder across platforms, tweaking the message for each. For example, hashtags don’t seem to increase engagement on Facebook, so if you’re going to use the sharing buttons native to Instagram, wait to post all of your hashtags in the first comment. They’ll work the same way for categorization and discovery across Instagram as when you put them in your initial photo caption, but they won’t clutter your post across platforms.
More and more brands have been experimenting with marketing on Tumblr and seeing some fantastic results. The built-in social aspect allows for amplification of announcements and photo recaps of any event or conference in a way that’s not possible with traditional blogging platforms. A brand hosting an event on Tumblr might use the platform to:
- Go into more detail about deadlines and what’s required on applications for speakers, but be sure to put it all behind a cut and underneath a snappy visual (maybe a version of the same one you used on Instagram!)
- Use the photo post-type collage option to show off the mood of the event, the venue, official accommodations, shots of the host city, past event parties and attendees, speakers and more (Tumblr automatically builds a collage as you upload multiple photos in one post)
- Do a series using each of the ideas above, or pull a few of each type into one post for a photo overview. Pull these from Instagram or post a mix of Instagram photos and those from other sources
- Use embedded video posts to show clips from the speakers you’re featuring, or a video summary of a past event; even a video tour of the host city
- Video post types will also host SlideShares of presentations using their embed codes, perfect for recaps and previews of sessions and topics from speakers
- Link to articles or blog posts from event speakers, or quote things past speakers have said using the quote post-type
- If past event attendees have written up their experiences, link to those as well, or quote excerpts from what they had to say
Remember that Tumblr’s reblogging feature is what makes it so powerful; be sure to reblog anything appropriate or related to your conference from the Tumblrs of your upcoming or past speakers, regular attendees, organizers and more. Doing so will only encourage them to reblog you, amplifying your message to their audiences and possibly tapping new audience members.
Example of a post from a speaker that SXSW V2V could reblog– if they had a Tumblr.
After all, if they follow your speakers and attendees, it’s likely that they’re interested in the type of event you’re putting on.
The bottom line
Play to each platform’s strengths, and put in the work ahead of time to figure out where your attendees spend the most time. If you have limited resources, put your work into those places. Anything else after that will be a bonus.
Oh, and one more bonus tip: All of these platforms use hashtags, so search each one for any hashtags you can think of that are related to your conference or event to see how people are already talking about it in each place. Keep that tone and style in mind as you plan your approach, or use it to tailor and rethink your approach if you already have a presence there.
Got any questions, or have any ideas or examples of great conference execution across platforms that we’ve missed? Leave it in the comments!
The World Cup kicks off today, and with other exciting sports events on the horizon- the NBA Finals, Stanley Cup, US Open, and more World Cup this weekend alone- we thought we’d expand our 9 tips for watching TV on Twitter to include, specifically, sports events:
- Definitely announce ahead of time if you’re going to be live-tweeting a game so your followers who can’t watch in real-time can mute you or avoid Twitter as a whole. Sports fans do not take kindly to being spoiled on events they plan to watch later.
- Related: “Do not tweet spoilers” is a trickier rule with sports events; after all, how else can you talk about what is going on if you’re not referring to the plays that are being made and how that can or is affecting the game? With enough warning ahead of time that you intend to live-tweet, and use of official hashtags so your followers can mute event-related tweets, you should be fine talking about everything that’s happening in the game.
- Check for an official hashtag. These days it’s rarer that a big event won’t have its own hashtag already set up; check official accounts to see which ones they’re using to talk about events and excitement leading up to the big game. @FIFAWorldCup is keeping it simple with #WorldCup this year for the event as a whole, but they’re also using other hashtags for individual matches: #BRACRO for Brazil vs. Croatia, for example.
- Mention official accounts for the teams playing, individual players, the organizers, or even the event itself, if applicable. You never know when you might get a retweet, and those accounts often have a large following. (You can find them by searching Twitter for the show name and choosing the official account that pops up with a verified checkmark, or by going to a team or organization’s website – social profiles are usually prominently displayed.)
- If you already have a large following for something unrelated to sports- you’re popular YA author John Green, for example- you might consider setting up a second account for live-tweeting sports events, so those who follow you for the latest news about your book-to-movie adaptations won’t have to mute you every time a game comes on, and you can even potentially reach new fans who are sports fanatics.
- Interact with other people talking about the game to enrich your conversation, which should help you find new accounts to follow related to your favorite sports teams, events, organizations and more.
- That said sports talk can be contentious, so don’t be afraid to mute someone who is especially volatile, or even block them if they become excessively aggressive or rude.
- If you’re having a party to watch the game with friends, consider posting pictures of your setup, and include guest’s handles in your tweets. Some event sponsors have contests around using their products in watch parties, so check those out ahead of time to see if you can win something for a party you were planning to throw anyway!
- Share your content to other networks like Tumblr and Instagram. If you’re trying to build a following around live-tweeting games (something you could translate into writing articles, perhaps) you might consider condensing the best of your live-tweets into a story and putting them on your Tumblr, or using Instagram to share a visual live-tweeting of your watch party. But be careful of auto-sharing everything you post elsewhere; those who follow you in multiple places might get bothered by the redundancy and decide to unfollow you. It’s great to cross-post some, but be selective.
- Related to that: See what the conversation is like about these events on other networks. What’s the World Cup conversation like on Tumblr, or Instagram? Seeing how people talk about it in those places can give you new outlets to discuss your favorite sports, new ideas for how to talk about them, and new accounts and people to connect and share with.
Do you tweet while you watch sports? Got any tips we missed? Tell us how you do it in the comments below!
NASA astronaut Reid Wiseman posted the first Vine from space this weekend, condensing hours on the ISS and an orbit showing a never-quite-setting sun into six seconds:
— Reid Wiseman (@astro_reid) June 6, 2014
Social media has been the perfect tool for NASA to use to educate the public about their work, and give curious citizens direct access in real time to the astronauts living and working in space above us. The Vine was shared by many in the Twitter science community dedicated to science education and outreach:
— AsapSCIENCE (@AsapSCIENCE) June 9, 2014
After all, the projects started up there often come back down to earth to be used in our daily lives, and new windows into science education are the best way to spark the interest of the next generation of scientists and inventors.
Chances are you’ve seen some of the big announcements coming out of Apple’s Worldwide Developer’s Conference (WWDC 2014) in San Francisco this week, and we thought we’d take a look at the size of the entire conversation around it. Since the conference started on Monday, 704.6k tweets have been made so far about the WWDC by 266.2k contributors for a reach of 151.1 million unique Twitter accounts.
Some of the most retweeted tweets so far have come from John Shahidi (Co-Founder, creator, and CEO of Shots, an app for selfies and photos) and from Tim Cook, CEO of Apple:
— John Shahidi (@john) June 2, 2014
— Tim Cook (@tim_cook) June 2, 2014
If you want to keep up with the conference as it continues through Friday, check out these top five hashtags:
Summer travel season, meet #VegasSeason: A well-executed summer travel campaign that crosses from traditional advertising to social media channels in a way that gets each audience interested, even if they aren’t aware of the contest tied to it.
Vegas itself wants to give you two chances to win a trip there, and the trip can be “naughty” or “nice”. If the holiday season is all about giving, then Vegas Season is surely all about living and treating yourself. What better than a Vegas hashtag in your Twitter feed- or a snappy commercial on your TV featuring that hashtag- to inspire some last-minute summer travel to Sin City?
The social execution
Scrolling down on the official contest page, there’s a section for sharing about traveling to Vegas on Twitter that has two choices: One about tanning, and one about champagne. Their tweet about having enough champagne is being shared at a much higher rate than their tweet about tanning: over 500 RTs vs. 13.
— Vegas (@Vegas) May 2, 2014
This is also the tweet currently pinned to the top of their account page, so it’s the first one anyone sees when they visit their profile. Smart use of the Twitter redesign! (Scrolling further down the contest page there are sections for visiting their other social sites: Instagram, Pinterest, Vine and YouTube.)
Most #VegasSeason tweets are directly related to the contest, but some are inspired by its accompanying commercials. The official Vegas Twitter account serves as a great hub for redirecting followers to their accounts on other platforms, hosting other elements of the contest. For example, one leads to a Facebook page offering a free download of the song featured in the Vegas Season music commercial:
— Vegas (@Vegas) May 7, 2014
Some Twitter users have just seen the commercials and may not be aware of the contest to win a free trip, but are still inspired to tweet their excitement about their own summer plans to travel to Vegas using the hashtag:
— JasmineRegal (@JasmineRegal) May 19, 2014
Lol at the commercial I just saw, it’s #VegasSeason! Can’t wait to turn up for my bday!!
— Shayngstaa (@Shaynamss) May 22, 2014
#VegasSeason has also shown up alongside the #TravelTuesday Twitter chat hashtag (you can learn more about that and other Twitter travel resources in our updated post) where participants discuss all things travel, including current travel plans and dream destinations, all day on Tuesdays. Tweet chats are an easy way to connect with and expand your audience.
Adding hashtags to commercials isn’t a new tactic in advertising, but it is a smart move for something that gets as much chatter on social media as travel does, especially when wanderlust hits during the summer months. Cross-promoting contest elements across platforms with incentives like song downloads increases the contest reach, as does building in easy-to-share content for each platform on the contest page itself.
Travel companies of all kinds should definitely have a social presence, use it creatively, and be sure they’re measuring their share of voice in the industry.
With Memorial Day approaching this weekend, summer travel is on the minds of many, and the resources to plan and execute the best trips for business or for pleasure lie within the social sites you know and love. Last year we looked at the Top travel resources on Twitter: Accounts to follow and chats to attend as well as the 10 best travel resources on social media and beyond. So what does the travel landscape look like on social in 2014?
All of the travel advice and perspective accounts from our Twitter travel resources post are still active and providing information on everything from amateur and budget travel to high-end luxury accommodations; skim the list to find and follow the users that fit your needs.
As for the travel chats, read over the transcripts to get an idea of which ones would be worth joining in on before you plan your next trip:
- #MexMonday (all day Mondays): Check this one out if you’re planning a trip to Mexico
- #TravelTuesday (all day Tuesdays): Chat about all things travel-related
- #CruiseChat (2pm EST Tuesdays): Whether you’re a veteran cruiser or new to boat-bound travel, find out all you need to know in this chat
- #NUTS (Not-so-usual-therapy-session, aka travel and specifically roadtrips) seems to be used more as a generic hashtag than a travel related chat, but you can still check out the session recaps on their site.
- #TTOT (5:30 am/pm EST Tuesdays): standing for Travel Talk on Tuesdays, you can check out the topic ahead of time on their Facebook page.
- #LuxChat (2:30pm PST every 3rd Wednesday): While #LuxChat doesn’t always cover travel, keep an eye on the month’s chosen topic if treating yourself while you travel is your goal. You can find recaps of their chats on their Tumblr.
- #TourismChat (2:00pm CST bi-weekly on Thursdays): Check the @tourismchat account for topics and transcripts.
- #FriFotos (all day Fridays): You can find out each week’s theme from @EpsteinTravels
Other chats to check out:
- #TWChats (Travel Weekly Chats; monthly, see @ChatsTW)
- #TravelTuesday and #TT
- #TNI (Traveler’s Night In; Thursdays)
- Keep an eye out for specifically themed travel chats from Travel + Leisure (#TL_Chat)
- And check out this list from @AmateurTraveler for even more chats!
Other social media travel resources
All of our holiday travel tips from last year still hold true, and if you’re looking at how to get the most out of travel blogging on Tumblr we’ve covered that too. (You can see all of our travel-related Tumblr posts here.)
We still recommend Pinterest for planning what you’re going to pack, what sites you want to see at your destination, and more. Instagram is an amazing way to catalog your travels that lets everyone at home follow along with you and avoids overwhelming them with an album of 200 new photos to parse when you get home.
But what about using Instagram for inspiring and planning your next trip? Stay tuned. We’ll have that for you soon!
If you’ve got any social media travel resources we missed, leave them in the comments, or let us know on Twitter.
Photo courtesy NYPL Digital Gallery.
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We’re three episodes into the fourth season of Game of Thrones on HBO and the talk has certainly not died down since the premiere and just keeps growing: 845.5k tweets have been posted from 420.7k contributors for a unique reach of 141.7 million users, all around the show and its latest season, since April 6th. (That’s 500k+ more tweets, 20ok+ more contributors and nearly 30 million more unique accounts reached since our last post!)
While actress Sophie Turner’s tweet is still in the top three most retweeted around the show’s conversation, the announcement of being renewed for two more seasons from the show’s official account has taken the number one spot with over 12k retweets:
— Game Of Thrones (@GameOfThrones) April 8, 2014
Followed closely by another of the show’s official tweets:
— Game Of Thrones (@GameOfThrones) April 8, 2014
Top tags continue to be those promoted and supported by the show’s brand (and they now include #purplewedding for events from the second episode) and the show’s Twitter account is the top contributor to the conversation, followed closely by entertainment brands- @peoplemag, @RollingStone, and @MTVnews - supporting and spreading GoT talk to interested fans and followers. These accounts share a mix of show recaps, behind-the-scenes interviews with cast members, and even some fan RTs; all great supporting materials to HBO’s own Game of Thrones Viewer’s Guide.
HBO’s heavy involvement in the show’s fandom online illustrates the balance brands need to strike in social television: Give the people what they want in terms of special, behind-the-scenes access and places to discuss the show and characters that they love, and work to add to the conversation with hashtags and resources without dominating it. HBO is nailing it.
The fourth season of Game of Thrones premiere on HBO last night, and Twitter was more than ready for it. Starting Friday, April 2nd and leading up to Sunday night’s premiere 344.3k tweets came from 206.8k contributors, for a unique reach of 112.1M Twitter users, all around Game of Thrones.
The most retweeted tweet came from the actress who plays Sansa Stark on the show, Sophie Turner:
Today is the day #GoTSeason4
— Sophie Turner (@SophieT) April 6, 2014
With over 3k retweets and 2k favorites, this tweet was followed closely by one from the official show Twitter account, reminding us all that the next installment is only a week away:
— Game Of Thrones (@GameOfThrones) April 7, 2014
Shows and actors getting more involved in the social conversations around their work is an important trend in social television, and the engagement from fans and followers shows it’s a smart move. Fans feel like they’re getting special access to their favorite shows and actors, and official accounts know what the ongoing conversation around their brand is. It’s hard to be surprised by a “sudden” turn in viewer sentiment if you’ve been part of the conversation all along.
HBO clearly knows this, and the top hashtags were all official hashtags supported and promoted by the brand:
The last hashtag leads to an in-depth behind-the-scenes section of HBO’s site, designed to help viewers understand the complex array of characters, relationships, and more behind the show, up to the current season.
Smart move to refresh viewers new and old alike and keep them engaged as season 4 rolls on.