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Archive for the ‘tip’ tag

TweetReach Tip: Less is more with snapshot reports

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Keep it simple with TweetReach snapshot reports! Here are a few things to keep in mind when you’re running a snapshot report:

1. Snapshots will analyze tweets up to one week old. Snapshots pull tweets from up to 7 days ago, so be sure you run them as soon as you can after your event. Older tweets are only available through our premium historical analytics.

2. Full snapshots will include up to 1,500 tweets. Due to restrictions from Twitter’s Search API (more on that below), a full snapshot report is limited to about 1500 tweets from the past week. If your topic or hashtag had more tweets than that, we’ll go back until we hit that limit, but won’t be able to pull them all into a snapshot report. For higher-volume topics, try our historical analytics or ongoing Pro Trackers.

3. A snapshot report is just that – a snapshot. We use the Twitter Search API for our snapshot report data, and it operates more on relevancy than on completeness. This means it will pull everything that Twitter considers most relevant to your search query from the past seven days, so some tweets or users might be missing from your results. For more complete results, try our Pro Tracker, which has access to the full-fidelity, real-time Twitter stream.

4. Narrow your snapshot search dates with filters. If you want more specific results for a snapshot report, you can include date filters. The since: and until: operators allow you to select a specific date range within the past week for your search. For example, let’s say you want to see all #TBT tweets for December 12, 2013 through December 17, 2013. Search for #TBT since:2013-12-12 until:2013-12-18 (use the YYYY-MM-DD format, which is tied to 00:00 for each date). Like this:

#TBT Snapshot

5. Tweets in our snapshot reports are displayed in the Universal Coordinated Time zone (UTC). This is to simplify and standardize our reporting across all time zones. If you need help converting UTC to your time zone, try this converter.

Written by Sarah

January 2nd, 2014 at 9:23 am

TweetReach Tip: Tracking words with accent marks

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When you’re setting up a Tracker in your Pro account we want to make sure you get the best results possible. One thing that can be tricky is words with accent marks, such as crêpe, doppelgänger, or crème brûlée. Twitter treats accented letters as completely different letters from their unaccented counterparts. If you are searching for a hashtag or keyword that’s accented, it’s best to set up your Tracker terms to include both the accented and un-accented spelling (but only in Trackers; snapshot reports will return both results regardless of which you search and you can see an example of one at the end of this post), like this:

Crepe 1

For more specific results, there are two ways to filter by language in a Tracker to help capture more relevant tweets. For example, let’s say you’re tracking crêpe as the keyword for a contest for a French company, but you think some English speakers participating might leave off the accent marks. You can select the Universal language filters to only return results in French, like this:

Crepe 2

Or you can set it up to return accented results in French and non-accented results in English by putting a separate language filter at the end of each query line, like this:

Crepe 3

If you’re keeping it simple just to get an idea of the conversation around crêpes, a snapshot report would look like this.

Are you new to TweetReach or want to learn more about our products? 

First, run a free snapshot report about your Twitter account, hashtag, keywords or URL on tweetreach.com. If you have any questions about our metrics, read this.

Second, if you’d like to set up ongoing monitoring for any Twitter account or keyword-based topic, check ourTweetReach Pro. Starting at just $84 per month, it’s a great and affordable way to start tracking and analyzing your tweets in real time. Contact our sales team if you have any questions at all.

Written by Sarah

December 12th, 2013 at 12:30 pm

TweetReach Tip: Searching for more than one term in a snapshot report

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If you want to run a TweetReach snapshot report for more than one term, be sure to remember the magic of the “OR” operator. You can search for any two or three queries by combining them together with OR. Example:

term1 OR term2 – search for tweets containing either term1 or term2 (e.g. analytics OR metrics)

A few things to keep in mind to get the best results possible:

  •  Keep queries around 50-60 characters, 100 max.
  • If searching for two word phrases, use quote marks or you might not get the results you’re looking for. Example: “pumpkin ale” OR #manafromthegourd

Written by Sarah

October 24th, 2013 at 1:20 pm

Twitter Tip: Emergency alerts

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A Twitter Quick Tip. 

Twitter now allows you to enable emergency alerts from certain participating organizations. These alerts are meant to complement, not replace, traditional emergency alerts and you can opt in or out at any point.

Red Cross Emergency Alerts

You can find the alerts page for each organization by adding /alerts to the end of their Twitter URL; for example https://twitter.com/redcross/alerts which you can see the page for above. It will prompt you to add a mobile phone to your account if you haven’t done so already.

Want more tips? Click here

Written by Sarah

October 23rd, 2013 at 10:33 am