Archive for the ‘support’ tag
The TweetReach support elves will be around to answer all of your questions during the month of December. However, please allow them a little extra time to return your calls and emails on the following dates, as they might be stuffing themselves with holiday treats.
Friday, December 17 – Sunday, December 19
Friday, December 24 - Sunday, December 26
Friday, December 31 – Sunday, January 2
On these days, the elves will return all non-urgent requests within 24-36 hours and urgent requests as soon as possible. As always, you can get in touch with us in many ways:
- Email us at support [at] unionmetrics [dot] com
- Call us at 888-834-8113
- Submit a ZenDesk ticket
- Find us on Twitter or Facebook
We’ve created a set of help forums to explain how TweetReach works.
There are resources to help you get started with TweetReach, answers to some of our more frequently asked questions, in-depth explanations of TweetReach and the report components, and new feature announcements.
If you have other questions that aren’t answered in the help forums, just let us know! Leave a comment here or in the forums.