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The Week in Social Analytics #95

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It’s Friday, so that means it’s time for This Week in Social Analytics and our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook.

6 Brands That Will Have You Rethinking Your Social Media Marketing Strategy [from Jeff Bullas dot com; written by Elli Bishop]

The big boys have bigger budgets and resources, but smaller brands can still take queues and get ideas from their strategies.

On Instagram, faces are 38% more likely to get ‘Likes’ [from Futurity; written by Jason Maderer]

“Researchers looked at 1.1 million photos on Instagram and found that pictures with human faces are 38 percent more likely to receive likes than photos with no faces.

They’re also 32 percent more likely to attract comments. The number of faces, gender, or age didn’t make a difference.”

Instagram Hits 200 Million Users: What Does This Mean For You? [from Social Media Today; written by Avtar Ram Singh]

“If your target audience is the younger demographic between the ages of 12-24, then you should definitely have a presence on Instagram – even if it’s one that involves you not talking about your product at all, but simply engaging and interacting with your fans to understand what they like.”

The Top 5 Brands on Instagram to Follow [from Jeff Bullas; written by Jason Parks]

Look to some of the best on the platform for inspiration in  your own strategy.

Pinterest Tacks On Paid Ads [from the Wall Street Journal; written by Mike Shields & Douglas MacMillan]

“. . .Pinterest Inc. now has a new goal: to reinvent online advertising.”

Who’s Engaging in Social TV? [from Marketing Charts; written by staff]

“Broken down into demographic groups, the study finds that the most socially engaged were Hispanics, for whom 10.5% of viewing occasions could be deemed ‘socially connected viewing.’ The next-most engaged were 25-34-year-olds (9.6%) and 15-24-year-olds (9.2%), while Asians (4.2%) and 45-54-year-olds (4.4%) were by far the least likely to engage in this activity.”

G.M. Uses Social Media to Manage Customers and Its Reputation [from The New York Times; written by Vindu Goel]

“G.M.’s dual approach — going about its normal business while trying to help specific customers — reflects the tightrope the company must walk on social media like Facebook and Twitter, where a customer’s perceptions of a brand are shaped by both what the company does and what other people say about it.”

Who, What, and Where Can You Personalize? Real-Time Personalization is Simpler Than You’d Think [from the Marketo Blog; written by Mike Telem]

“If you’re worried about creating enough personalized content for your real-time campaigns, stop worrying — you can personalize the content you already have. Real-time personalization can leverage existing content, personalizing your calls-to-action, user experience, images, and product offers.”

5 Must Read Perspectives on Social Media Marketing Strategy [from TopRank Online Marketing Blog; written by Lee Odden]

Stepping out of your own perspective sometimes can help inform your plans better than anything else.

10 Video Content Elements To Help You Become A Director [from Heidi Cohen]

If you’re going to get into video, do it right. The audience is there:

77% of global Internet users watch video, according to Global Web Index. In total, 1.15 billion people view video on a connected device. Of these, 626 million view video on a smartphone and 297 million view video on a tablet.”

Emphasis original.

Brands Respond To Customer Support Enquiries 8 Times Faster On Twitter Than On Email | STUDY [from All Twitter; written by Shea Bennett]

“Brands who offer consumer support on Twitter respond to tweets on average eight times faster than the typical brand email response, but only two in five successfully resolved the customer’s enquiry on the social network, reveals a new study.”

 

Written by Sarah

March 28th, 2014 at 9:18 am

Automotive social media marketing: Who’s doing it right, what to measure, and more

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Over the last few years we’ve watched the handwringing over social media and its usefulness evolve into campaigns with large social tie-ins, and stand-alone social campaigns. One of the industries that embraced this early- with both success and failure- was the automotive industry. Cars are seen as a necessary purchase for many households, particularly in cities where no reliable public transportation exists.

While Millennials are buying fewer cars right now, that doesn’t mean they won’t be doing so in a future of improved economic prospects. Smart automotive companies are targeting the next generation of car buyers on the social networks where they hang out.

Who has done it right?

One of the earliest and most comprehensive social campaigns came from Ford- an overall early social media embracer- and was centered around the launch of their new Ford Fiesta in 2009. It was successful enough that they’ve “remixed” the campaign for the 2014 Fiesta. The key to Ford’s success in this campaign was reaching out to their target customers where they were already hanging out- in this case, courting successful YouTubers- and giving them content for compelling storytelling: a car to use and take on adventures, and give honest reviews about. This strategy was designed to benefit both Ford and the vloggers, and it did, as per this Businessweek article discussing the campaign’s results:

“Fiesta got 6.5 million YouTube views and 50,000 requests for information about the car—virtually none from people who already had a Ford in the garage. Ford sold 10,000 units in the first six days of sales. The results came at a relatively small cost. The Fiesta Movement is reputed to have cost a small fraction of the typical national TV campaign.”

YouTubers don’t just spend time on YouTube either; they use platforms like Twitter to increase their exposure, find new viewers and subscribers, and connect with fans new and old– along with other YouTubers and brands.

Reason enough to remix it.

Other notable campaigns include an effort from AutoTrader, who put the fate of a car hanging over the Thames in Twitter’s hands, and more recently Toyota, who partnered with The Muppets around their latest movie Muppets Most Wanted to let the public know their Toyota Highlander has #NoRoomForBoring. Launched around this year’s Super Bowl, the ad campaign featured massive social tie-ins, with related tweets and posts to Instagram from both companies.

 

From Toyota’s Instagram.

From The Muppet’s Instagram.

We took a look at their Super Bowl results after the game (along with other brands), and partnering with lovable, family friendly Muppets was definitely a wise choice for Toyota. They’ve continued the brand partnership and campaign through the premiere of Muppets Most Wanted.

How do I plan this?

Before you start planning a social campaign, there are important questions to ask yourself. These will help you figure out what you’re going to measure as well (which we’ll get to in a minute):

  • Who is my target audience? Specific demographics tend to spend more time on specific platforms. Do the research and go where your people are.

  • Where do they hang out? Obviously whichever platform that is, is where you’ll want to be. If you’re a luxury vehicle brand, you might want to use Instagram to show off stunning visuals of your vehicles, tapping into the aspirational among Instagram users.

  • How do they talk in that space? Pay attention to how your target audience speaks to their friends, to brands, and just about brands. The golden rule of social media marketing is always listen first.

  • How do you, as a customer, like to be approached? Everyone has had good and bad customer experiences. Reflecting on your own can help in building a good experience for others.

Once you’ve answered those questions, plan to:

  • Talk to your audience and with them, not at them. This is why listening is so important.

  • Present your content in a beautiful and compelling way. Looking and listening can also inform the storytelling you’ll be doing on any platform. It should be high-quality, compelling, useful, and beautiful in form and function. When you’re approaching someone on a space they use for social interaction with their friends and family, be respectful of their time and attention so they won’t resent your presence and think of it as an unwanted invasion.

  • Involve your audience. The successful campaigns we referenced earlier have been interactive and smartly researched. The campaigns involving user-generated content that have backfired didn’t take the time to understand the audience they would be involving– and the audience shot back.

What should I measure?

There is no one right answer to this, because every company’s goals are different, as are the goals of every campaign. A lot of this is going to depend on how you answered the questions in the previous section; certain tactics will be more successful with different demographic groups and on different platforms.

Twitter is “especially appealing to 18-29-year-olds”, but there are “no significant differences by gender, household income or education” according to Pew Research via Marketing Charts. The same survey found Instagram to be especially appealing to women of the same age group. Do your research and use demographic information like this to tailor your campaign message for each platform, speaking to your target audience in the platform’s native language and to whomever you’re trying to reach there.

Further, look at what kinds of storytelling do best on each platform and let that inform your measurement goals: Will visuals on Instagram help raise brand awareness, while you tailor your message for Twitter to bring in sales? The most important question to answer is: What does success look like to you and your brand? That will tell you what you need to be measuring. For example:

  • If brand awareness is your goal, share of voice measurement will be important to monitor before, during and after your campaign 
  • If you’re looking to drive sales, bring your sales team onboard to decide what success will look like and how you’ll measure the traffic driving it
  • If you want to gain new fans and followers, share of voice will be important alongside paying attention to the reach of your campaign; don’t just concentrate on vanity metrics like the number of followers you have (though these are good baseline indicators).
  • If you want to see how a new Twitter campaign has improved over past campaigns, you’ll need historical Twitter data.

Need more references and help? Check out The 5 Easy Steps To Measure Your Social Media Campaigns, or shoot us an email to see how we can help. We’re always here.

Written by Sarah

March 26th, 2014 at 12:11 pm

The Week in Social Analytics #94

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It’s Friday, so that means it’s time for This Week in Social Analytics and our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook.

The common elements of good storytelling [from The Next Web; written by Paul Jarvis]

“Good marketers have used stories to get consumers to do what they want for years—look at any commercial that doesn’t show the product it’s selling, except maybe at the very end, once the story finishes.”

Brand Storytelling: B2B Brands Need to Catch Up [from Lewis PR; written by Uwe Lang]

“The remaining 10 per cent stated that the majority of their communications efforts are focused on story development (i.e. storytelling) that can be used across multiple channels.

Although this is encouraging, it seems B2B brands – particularly within the information technology and telecommunications sectors – have a long way to go if they are to catch up with their B2C counterparts.”

Explore Social Media Formatting Options to Make Your Posts Look Better [from Business 2 Community; written by Ishita Ganguly]

Your posts have a better chance of performing well if they look their best on each respective platform.

Is Instagram Becoming a Boutique Shopping Destination? [from Social Times; written by Kimberlee Morrison]

“While Pinterest keeps ticking up, and Polyvore continues to surprise, Instagram seems overlooked as one of the most spendy networks. In fact, according to recent Shopify data, Instagram converts more frequently than both of the aforementioned networks. And when it comes to average order value, Instagram was the runner up with an average order value of $65.”

How the US intelligence community attempts to rebrand itself – on Tumblr [from The Guardian; written by Spencer Ackerman]

A fascinating read about using Tumblr as a rebranding tool for government transparency.

How Big is Tumblr? | Infographic [from SocialFresh; written by Nick Cicero]

“. . .despite media pressures and some TOS changes following Yahoo’s acquisition, in 2013 the number of Tumblr accounts actually increased, and the site had the second highest Revenue Per  Visit increase behind only Facebook from Q4 ’12 to Q4 ’13.”

Click through the link for the full infographic.

Top Challenges Faced by Brands Marketing on Twitter [from Marketing Charts; written by staff]

“While measuring ROI is a challenge, 65% of those surveyed agree that Twitter is an effective marketing tool.”

Yes, You Need A Pinterest Business Account [from PR in your Pajamas; written by Elena Verlee]

“So if you’re using Pinterest in any way to promote your business, including products and services, then you must use a business account. Otherwise you’re in violation of Pinterest’s terms of use. How do you know you’re using Pinterest for commercial purposes? Here are some examples:

  • You drive traffic from Pinterest to a website that earns income through ads, sponsored content, or affiliate commissions
  • You drive traffic from Pinterest to a website that promotes your products or services. Examples of services are interior design, writing, bookkeeping, and PR.
  • You Pinterest board builds your personal brand, from which you derive income. For instance, you’re a book author, speaker, or actor.”

6 TV Series That Integrate Social Media With Their Broadcast [from Social Media Today; written by Philip Cohen]

See which shows are going beyond using a hashtag during airtime, and what exactly they’re doing to connect with fans where the fans already are.

US Millennials: TV is the Most Influential Advertising Medium [from Marketing Charts; written by staff]

“. . .Millennials also tabbed TV as the advertising medium through which they are most likely to be introduced to or find out about a new brand they’ll consider for trial.

Social media, to be fair, is closing the gap.

Here are the numbers:

  • 70% said TV influences the way they perceive and value a brand;
  • 60% said the same about social (66% for women)”

Written by Sarah

March 21st, 2014 at 9:13 am

Join us for a TweetReach Pro demo Thursday 3/20 at 9am PDT!

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Join us for a short demo this Thursday, February 20 at 9:00am PDT and we’ll walk you through TweetReach Pro, our historical analytics and our snapshot reports.

Demos usually take 15-20 minutes followed by an open Q&A session. At the end, attendees will receive a discount code that can be applied to a TweetReach Pro subscription.

You can register here. Hope you can make it!

Written by Sarah

March 18th, 2014 at 9:20 am

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The Week in Social Analytics #93

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It’s Friday, so that means it’s time for This Week in Social Analytics and our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook.

Instagram Video: How You Can Use This Short Form Now [from Heidi Cohen]

Short form video findability matters. If your target audience can’t find your content, it’s useless. Instagram short video findability comes from 2 major sources:

  • 90% of Instagram Video shares occur on Facebook.
  • Instagram has a 150 million user installed base. While not all of these users have the video version of Instagram, it doesn’t need to convert its base to testing the platform.”

Emphasis original.

3 TED Talks that Should Shape your Social Strategy [from The Buzz Bin; written by Michelle Wright]

“While there are a few talks that address social media directly (here’s one on reputation management, one on online crowds, and one on how social media can make history), I wanted to share a few of my personal favorites that don’t actually mention it, but rather contain ideas we can incorporate to make our strategies more effective.”

STUDY: Which Social Networks Inspire the Greatest Brand Dependence? [from PR Newser; written by Patrick Coffee]

“. . .Instagram beat its parent company for loyalty in the coveted 18-25 demo.

“Finally, some up-and-coming networks scored very highly on the dependence front despite lower membership numbers. Reddit and Tumblr were right behind the big four (Facebook, Instagram, YouTube and Pinterest) in nearly every category.”

Emphasis original.

6 Tips for Financial Service Companies on Social Media [from Social Times; written by Odysseas Papadimitriou]

 ”The challenge for financial institutions is figuring out a way to operate within the current regulatory framework, while also transforming their social media operations into a weapon for efficient customer service, brand management and crisis mitigation (rather than a ticking time bomb of liability). Just because you have one hand tied behind your back doesn’t mean you can’t do some damage, right?

Here are six tips to ensure that your company’s social media strategy packs a major punch.”

Tips for Creating Pinnable Content [from Soshable; written by Savannah Marie]

“While there’s no surefire method for finding Pinterest success, using the right combination of content, images and infographics seems to key. Follow the tips below to create pinnable content that meets or exceeds your expectations for the network while reaching the largest audience possible.”

First, do the research to be sure this is where your audience is.

Using Snapchat: A Guide for Brands [from Social Media Today; written by Elizabeth Kent]

“Exactly what audience can you reach through Snapchat? Here’s what the stats have to say:

  • Snapchat has an estimated 26 million active users in the U.S.
  • About 400 million snaps (photos and videos) are sent per day.
  • The core audience on Snapchat is ages 13-25.
  • Women make up 70% of Snapchat’s user base.
  • 18% of people who own an iPhone are on Snapchat.
  • From May 2012 to April 2013, the number of snaps sent per day grew from 6 million to 150 million.

These statistics show not only that Snapchat’s core audience is the same audience that many marketers are trying to reach, but also that its audience is ever-expanding, making Snapchat a prime target for your brand’s social media marketing strategy.”

Written by Sarah

March 14th, 2014 at 9:36 am

#TwitterFiction Festival 2014

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Literature festivals are no longer restricted to the physical world; there’s a literature festival happening right now and it’s taking place completely on Twitter. Running March 12-16, the #TwitterFiction Festival is already off to a pretty fantastic start: 17.3k tweets have been made so far with a reach of 11.7 million. And that’s with just day one of the festival finished!

The most retweeted tweet so far announces the start of the festival and has a link for the curious to learn more:

Events like this on social media remind us that such platforms are more than just a fad (even if it’s just our elderly relatives who still think that way) and that even if traditional forms of literature decline, new and interesting means of storytelling are sure to pop up in their place. 140 characters at a time forces participants to be witty, after all.

We’ll keep an eye on the festival. In the meantime, hit your Twitter feeds for a little fiction fix!

Written by Sarah

March 13th, 2014 at 12:29 pm

Today: Union Metrics happy hour at SXSWi!

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Quick reminder that our SXSWi happy hour is today from 3-5pm at The Ginger Man! Hit us up on Twitter or give us a shout if you’re in Austin and want to come by. Join us for some delicious beer and snacks, and ask all the burning questions you’ve ever had about our products. Or just relax and enjoy a respite from the chaos of SXSWi while having the opportunity to meet our robot mascot, Merle.

Coasters SXSW 2014 side 1

Written by Sarah

March 10th, 2014 at 11:19 am

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The Week in Social Analytics #92

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It’s Friday, so that means it’s time for This Week in Social Analytics and our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook.

Gear Up for SXSW: A Look Back at 2013′s Top Themes [from Social Media Today; written by Trevor Jonas]

As you descend into the madness of SXSW 2014, here’s a reflection on the standout takeaways from 2013. Bonus: 6 networking tips from Social Fresh. (And here’s where you can find us during SXSWi!)

The Ultimate Cheat Sheet for Social Media Dimensions [from Likeable Daily; written by Samy Simorangkir]

A handy resource to bookmark.

Philoselfie: Science behind selfie-expression [from Brian Solis]

“Right now, there are more than 79 million pictures on Instagram with the hashtag #selfie. You can add another 7 million for #selfies and 1 million for #selfienation. Not counted though, are the number of selfies that don’t include a meta reference beyond the visual that you are indeed looking at a selfie.”

Another breakdown of the Selfiecity study, this time from Brian Solis.

Is Vine Paying off for Smaller Brands? [from Social Times; written by Christie Barakat]

“Home Depot believes Vines tap into people’s desire for unique content and fresh perspectives. ‘Stop motion provides the perfect excuse for casting your product as the star of the show.’”

Building Visual Narratives with Photographs [from Geoff Livingston]

Incorporating more visuals in your brand communication can be a powerful way to draw the attention of and connect with fans and followers– or capture the attention of people who might become them. This article has tips from a National Geographic Traveler Seminar on storytelling through photography.

Social media’s ‘law’ of short messages [from MITnews; written by Peter Dizikes]

“The study found that at times of lower activity, the most popular length of tweets ranges from about 70 to 120 characters. But at moments of much greater traffic — when messages are sent up to 200 times as frequently — the highest concentration of tweets is only around 25 characters in length, and declines sharply to a low at about the 130-character mark.”

Global Social Media Trends – What You Need To Know [from Heidi Cohen]

Use these stats to inform your strategy for the rest of 2014.

Biggest Twitter Linguistic Study Ever Hopes To Discover The Next Viral Sensation [from AllTwitter; written by Lauren Dugan]

“The main goal of this research is two-fold: one, to determine how new words become popular and how they spread; and two, to analyze how the actual movement of people influences our linguistic patterns.”

Are You Still Missing a Strategy for Negative Social Posts? [from eMarkter; written by staff]

“February 2014 research from social media training firm Social Media Marketing University (SMMU) found that fewer than half of US marketing professionals had an effective plan in place for dealing with negative posts on social sites. One-quarter did not have a plan but were working on one, and nearly one-quarter more had no plan—and no plan for a plan.”

Next generation marketing: how to engage millennials [from Waggener Edstrom; written by Charlotte Sanville]

“Moving forward, brands need to understand that the key to engaging with gen Y audience is by participating in a two-way communication.”

The Five Promises Every Corporate Social Media Account Should Make [from Convince & Convert; written by Andy Lombard]

“The common element in the above five promises is strategy. Too many businesses throw up social media pages and expect them to attract leads and drive sales as if by magic. To really build an effective social presence, you must offer consistent customer value.”

Emphasis original.

Written by Sarah

March 7th, 2014 at 9:33 am

SXSWi 2014 Panel Recommendations

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Coming into Austin for SXSWi and not sure what to fill your dance card with just yet? We’ve highlighted some panels around social media, analytics, and from some of our friends at GnipTumblr, and more that we think are worth checking out. (And if you want to know what we’re up to, you can check that out here, and give us a shout if you want to come by our happy hour on Monday, March 10 at The Ginger Man!)

Sunday, March 9

12:30PM: Sharknado & Twitter: The Perfect Social Storm with Dana Ortiz of NBC Universal/Syfy and Fred Graver, Head of TV at Twitter

1:00PM: Beyond Dots on a Map: Visualizing 3 Billion Tweets with Gnip Product Manager, Ian Cairns

3:30PM: The Fragile Laws of Protection with Tumblr’s General Counsel, Ari

5:00 pm: Union Metrics Co-Founder and CCO Jenn Deering Davis is hosting a mentoring session at the Hilton Garden Inn. Register for a time slot ahead of time, and hurry– there’s only one left!

Monday, March 10

12:30PM: Why Clicktavisim is Not a Dirty Word with Director Politics & Causes, Liba

12:30PM: Entertainment Marketing in the Age of the SuperFan with Director of Canvas, David

3:30PM: Dive into Social Media Analytics with Gnip VP of Product Strategy, Robert Johnson

Tuesday, March 11

11:00am: #EsuranceSave30: Why 5 Million Tweeted in 36 Hours with John Ploumitsakos, Director of Online Sales at Twitter; Jesse Dillow, Associate Creative Director at Leo Burnett; Josh Raper, Vice President + Account Director at Leo Burnett; and Nancy Abraham, VP of Advertising at Esurance

Wednesday, March 12

11:00AM: Letting Your Fandoms Build Your Kingdoms with Director of Product for Community and Content, Danielle

And a bonus session for those sticking around for the music portion of the festival:

Friday, March 14

12:30PM: Fan Data: The Journey from Analysis to Action with Music Evangelist, Nate

Written by Sarah

March 5th, 2014 at 9:10 am

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The Week in Social Analytics #91

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It’s Friday, so that means it’s time for This Week in Social Analytics and our favorite posts of the past week in the world of measurement, analytics, and social media. See a great piece we missed? Link to it in the comments, or tell us about it on Twitter or Facebook.

New Research: Most Companies Do Not Have the Talent to Leverage Marketing Analytics [from Convince & Convert; written by Tom Webster]

“The simple truth is that many marketers can’t show the business impact of social because they can’t show the business impact of a lot of things.

“All of which is to say this: if you are in the business of using social for your marketing efforts, either on the brand-side or the agency-side, now is a great time to dig those wells before you get thirsty. Use those extra dollars, and that extra optimism, to build analytics and pre/post campaign measurement into everything you do and to recruit or develop tomorrow’s analysts. End 2014 with more actionable insight and knowledge about the impact of social on your business than you have today. Hold your efforts to the highest possible standards–and let Darwin take care of the rest.”

Emphasis original.

A Marketer’s Guide to SXSW Brands try to keep Austin wired [from Adweek; written by Christopher Heine]

“For those braving the South-by crowds, be prepared for a little something weird. That’s just part of the deal, friendo.”

Adweek, preparing you for the “controlled chaos” of SXSW. As for us, this is what we’re up to during SXSWi. See you there?

This week had a ton of great articles on Instagram:

Fantastic Infographics, Drawn From A Study of Instagram Selfies [from Wired; written by Liz Stinson]

Finally the selfie gets the serious scientific study it deserves:

“Right now, there are more than 79 million photos on Instagram that fall under #selfie. This is not counting #selfies (7 million photos), #selfienation (1 million photos), #selfiesfordays (400,000 photos) or the countless number of photos with no hashtag at all. You might be thinking: “Finally, we’ve reached peak #selfie!” But according to a new study, only 3-5 percent of photos on Instagram fall into the category.”

Keys to Photog Jamie Beck’s Success: Tumblr, Insta, Hard Work [from Racked; written by Chavie Lieber]

Did social media help at all with the jump start?

‘Well, I was kind of behind on Twitter, but Tumblr for sure, it was amazing. They were really supporting our community of original content creators. We were part of the original smaller group of people [on Tumblr] so it was easier to engage. We went to meet-ups, and made friends who were incredibly supportive. It was definitely right time, right place.’”

Emphasis original.

How Instagram Harnesses the Awesome Power of Mobile, Social Media and Photos: 3 Success Stories [from Jeff Bullas]

“This visual self expression and sharing culture combines the power of three.

  1. People’s obsession with their iPhone (read smartphone)
  2. Engagement power of Facebook
  3. The love of photos that seems to have been reinforced with the easy availability of the camera in your pocket

The only challenge for marketers is how to harness that through a touch of creativity.”

Instagram Captures Higher Interaction Rates than Facebook [from eMarketer; written by staff]

“While Instagram’s community of 150 million monthly active users was a fraction of the size of Facebook’s, and even smaller than Twitter’s, the digital marketing organization found that interaction rates for posts made by the 249 prestige brands studied were some 15 times higher than those on Facebook.

Emphasis added.

Can Flickr Catch Instagram? [from Geoff Livingston]

“Flickr celebrated 10 years of serving photos earlier this month, making it an old man amongst social networks. But the photo network is still relevant today, ranking in the top 10 social networks thanks to a resurgence under Marissa Mayer’s watch. In fact, Flickr is now ranked just one spot behind rival photo network Instagram.”

Here’s how to become the ultimate Tumblr power user [from The Daily Dot; written by Aja Romano]

A fantastic roundup of basic Tumblr tips- including all the changes from Tumblr’s recent revamps- and some excellent power user tips.

10 Must-Know Tips to Leverage Pinterest for Your Business [from Social Media Today; written by Brett Relander]

“Pinterest offers perhaps the most unique benefits among all social media platforms. And if your businesses’ content marketing strategy has not factored Pinterest in the mix you are missing out on a huge chunk of traffic from a site that sends more visitors to web properties than the much-vaunted Twitter and has more than 70 million users.”

Three Ways Twitter Chats Can Help Build Your Technology Brand [from Edelman PR; written by Aurora Arlet]

You can find us hanging out in #MMchat  followed by #socialchat on Monday evenings starting at 7pm CT.

Facebook Pulls Ahead of Twitter in Social TV Battle, But Can It Win the War? [from Social Media Today; written by Elizabeth Kent]

“Why Does Social TV Matter for Marketers?
Last but not least, what does all this mean for marketers? The data acquired from Facebook and Twitter on TV viewing and social media use can be used for:

  • Better insights: Social TV data is critical because it allows marketers to better understand who their audience is.
  • Campaign optimization: Through these insights, marketers can optimize their advertising campaigns to maximize effectiveness.
  • Cost-effective ad purchasing: Understanding when certain ads are most effective will allow marketers to make advertising purchases that are more cost-effective.
  • Real-time change: With real-time data comes real-time change. Marketers may be able to use social TV data to improve their advertising campaigns in real-time for immediate results.
  • Social media integration: Data has shown that when networks and advertisers incorporate social media content into their broadcasts, they are able to engage more effectively with their audience.”

Introducing Promoted Accounts in search [from Twitter; written by Nipoon Malhotra]

“With this launch, relevant Promoted Accounts can be presented to users in search results along with recommendations of people to follow. We automatically select relevant search queries for presenting Promoted Accounts based on an advertiser’s targeting choices, so no additional action is required for your business to access this capability.”

 

Written by Sarah

February 28th, 2014 at 9:12 am